2020 Investments Customer Service Awards
The best customer service for Investments in 2020 was:
MetLifeThe customer service provided by MetLife in 2020 rated as Disappointing.There were 75 companies out of 320 in 2020 with a higher rating.The fact that MetLife was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
MetLifeThe customer service provided by MetLife in 2020 rated as Disappointing.There were 75 companies out of 320 in 2020 with a higher rating.The fact that MetLife was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
MetLife
Investments
Investments
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| MetLife | 38.00 | 5 |  |  |  |  | |
| BB&T | 33.36 | 9 | |  | |  |  |
| PNC Bank | 31.38 | 17 | | | |  | |
| TD Bank | 31.34 | 11 | |  | | | |
| Union Bank | 30.00 | 5 | | | | | |
| Citibank | 28.75 | 6 | | | | | |
| Merrill Lynch | 17.00 | 7 | | | | | |
| Fifth Third Bank | 16.25 | 17 | | | | | |
| Bank of America | 14.00 | 7 | | | | | |
| TCF Bank | 12.80 | 7 | | | | | |
| eTrade | 11.50 | 7 | | | | | |
| BBVA Compass | 10.00 | 12 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2020:- AIG
- Allstate
- Ally Bank
- Ameriprise
- Aviva
- Barclays
- Berkshire Hathaway
- Charles Schwab
- Chase
- Chase Home Finance
- Cigna
- Citi Mortgage
- Citizens Bank
- Comerica
- Countrywide
- Edward Jones
- Fidelity
- Goldman Sachs
- HR Block
- HSBC
- ING Direct
- John Hancock
- JP Morgan Chase
- Liberty Mutual
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Navy Federal Credit Union
- Principal Financial Group
- Prudential
- Quicken Loans
- RBS
- Regions Bank
- Scottrade
- Sovereign Bank
- Sun Life
- SunTrust
- The Hartford
- TIAA
- Travelers
- US Bank
- USAA
- Vanguard
- Voya
- Wells Fargo