2020 Power and Utilities Customer Service Awards
The best customer service for Power and Utilities in 2020 was:
PG&EThe customer service provided by PG&E in 2020 rated as Disappointing.There were 40 companies out of 320 in 2020 with a higher rating.The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&EThe customer service provided by PG&E in 2020 rated as Disappointing.There were 40 companies out of 320 in 2020 with a higher rating.The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&E
Power and Utilities
Power and Utilities
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| PG&E | 50.49 | 13 |  |  | |  |  |
| Entergy | 42.43 | 11 |  |  | |  | |
| OG&E | 39.86 | 9 | | | | | |
| Waste Management | 20.00 | 15 | |  | | |  |
| Vectren | 17.25 | 7 | | | | | |
| FPL | 14.80 | 20 | | | | | |
| PSE&G | 10.00 | 5 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2020:- Allegheny Power
- Ambit Energy
- APS
- Atmos Energy
- CenterPoint Energy
- Chesapeake Energy
- ComEd
- Dominion Power
- DTE Energy
- Duke Energy
- Eversource
- Exelon
- Halliburton
- Kansas City Power and Light
- National Grid
- Progress Energy
- Reliant Energy
- Spark Energy
- Stream Energy
- TXU
- Xcel Energy