2020 Travel Web Sites Customer Service Awards

The best customer service for Travel Web Sites in 2020 was:
Travelocity

The customer service provided by Travelocity in 2020 rated as Terrible.

There were 151 companies out of 320 in 2020 with a higher rating.

The fact that Travelocity was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Travel Web Sites.
Travelocity
Travel Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Travelocity25.0056
Hotels.com15.0016
Expedia10.0051

Other Companies

The following companies did not receive enough comments for an official rating during 2020: