2020 Warehouse and Big Box Stores Customer Service Awards

The best customer service for Warehouse and Big Box Stores in 2020 was:
Home Depot

The customer service provided by Home Depot in 2020 rated as Disappointing.

There were 23 companies out of 320 in 2020 with a higher rating.

The fact that Home Depot was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Warehouse and Big Box Stores.
Home Depot
Warehouse and Big Box Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Home Depot59.3733
Meijer59.1531
Lowe's51.9237
Kroger49.0244
Sam's Club44.6938
Costco35.6010
Target35.6023
Ace Hardware31.3654
Best Buy26.6712
Ikea20.2511
Walmart19.89389

Other Companies

The following companies did not receive enough comments for an official rating during 2020: