2021 Home Appliances Customer Service Awards

The best customer service for Home Appliances in 2021 was:
Hotpoint

The customer service provided by Hotpoint in 2021 rated as Disappointing.

There were 75 companies out of 431 in 2021 with a higher rating.

The fact that Hotpoint was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Home Appliances.
Hotpoint
Home Appliances

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Hotpoint54.7510
Smeg42.7510
General Electric42.5618
Viking41.369
Whirlpool36.4799
DeLonghi34.257
Oster31.256
Thermador28.0013
KitchenAid27.8234
Maytag25.5636
Kenmore23.3311
AEG22.805
Electrolux20.8832
Singer20.5027
Bissell20.005
Hamilton Beach20.005
Bosch19.4031
Amana18.805
Frigidaire15.4068

Other Companies

The following companies did not receive enough comments for an official rating during 2021: