2021 Investments Customer Service Awards

The best customer service for Investments in 2021 was:
Cigna

The customer service provided by Cigna in 2021 rated as Disappointing.

There were 103 companies out of 431 in 2021 with a higher rating.

The fact that Cigna was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
Cigna
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Cigna46.008
PNC Bank32.6040
BB&T30.6414
Vanguard27.7525
SunTrust26.007
BBVA Compass22.5012
US Bank22.258
Fifth Third Bank22.0022
Citibank21.7861
Regions Bank19.007
Merrill Lynch18.758
Union Bank18.7515
MetLife18.605
Prudential18.509
Wells Fargo18.008
Bank of America17.508
TD Bank17.257
USAA16.406
Chase16.2011
TCF Bank15.755
Ally Bank13.007
eTrade10.508
Morgan Stanley10.005

Other Companies

The following companies did not receive enough comments for an official rating during 2021: