2021 Power and Utilities Customer Service Awards
The best customer service for Power and Utilities in 2021 was:
PSE>he customer service provided by PSE&G in 2021 rated as Disappointing.There were 37 companies out of 431 in 2021 with a higher rating.The fact that PSE&G was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PSE>he customer service provided by PSE&G in 2021 rated as Disappointing.There were 37 companies out of 431 in 2021 with a higher rating.The fact that PSE&G was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PSE&G
Power and Utilities
Power and Utilities
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| PSE&G | 73.50 | 10 |  |  |  | | |
| PG&E | 47.42 | 6 |  | | | | |
| Dominion Power | 45.50 | 10 | |  |  |  | |
| Vectren | 40.00 | 5 | | | | | |
| Duke Energy | 25.50 | 16 | | | | | |
| Waste Management | 24.00 | 40 | | | | |  |
| National Grid | 22.25 | 6 | | | |  | |
| Xcel Energy | 20.83 | 12 | | | | | |
| FPL | 19.20 | 27 | | | | | |
| Entergy | 18.04 | 56 | | | | | |
| OG&E | 18.00 | 14 | | | | | |
| DTE Energy | 11.50 | 5 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2021:- Allegheny Power
- Ambit Energy
- APS
- Atmos Energy
- CenterPoint Energy
- Chesapeake Energy
- ComEd
- Eversource
- Exelon
- Halliburton
- Kansas City Power and Light
- Progress Energy
- Reliant Energy
- Spark Energy
- Stream Energy
- TXU