2022 Investments Customer Service Awards

The best customer service for Investments in 2022 was:
Wells Fargo

The customer service provided by Wells Fargo in 2022 rated as Disappointing.

There were 127 companies out of 510 in 2022 with a higher rating.

The fact that Wells Fargo was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
Wells Fargo
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Wells Fargo48.1128
eTrade41.9311
USAA40.0933
Fifth Third Bank36.3235
Cigna34.2516
Ally Bank31.7331
Citibank30.33128
Regions Bank28.9413
PNC Bank28.6063
Prudential26.2514
Union Bank26.1715
Fidelity24.255
Vanguard23.7037
SunTrust22.5016
Merrill Lynch22.0037
Berkshire Hathaway21.755
Chase20.6338
Barclays19.756
US Bank19.2516
John Hancock18.5010
MetLife17.757
HSBC17.257
Bank of America16.0026
Citizens Bank15.5016
TD Bank14.5016
HR Block10.005

Other Companies

The following companies did not receive enough comments for an official rating during 2022: