2022 Travel Web Sites Customer Service Awards

The best customer service for Travel Web Sites in 2022 was:
Hotels.com

The customer service provided by Hotels.com in 2022 rated as Disappointing.

There were 157 companies out of 510 in 2022 with a higher rating.

The fact that Hotels.com was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Travel Web Sites.
Hotels.com
Travel Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Hotels.com42.108
Travelocity25.008
TripAdvisor22.505
Booking.com21.5012
Expedia17.2510
Priceline16.5010

Other Companies

The following companies did not receive enough comments for an official rating during 2022: