2023 Investments Customer Service Awards

The best customer service for Investments in 2023 was:
Fifth Third Bank

The customer service provided by Fifth Third Bank in 2023 rated as Disappointing.

There were 96 companies out of 529 in 2023 with a higher rating.

The fact that Fifth Third Bank was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
Fifth Third Bank
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Fifth Third Bank56.1517
Navy Federal Credit Union48.258
Charles Schwab45.6414
Regions Bank42.619
Cigna41.8922
US Bank39.4010
Merrill Lynch37.369
Ally Bank35.5618
TD Bank31.2819
PNC Bank31.0255
Sun Life28.756
Wells Fargo27.4230
USAA25.7519
Vanguard24.5022
Citizens Bank23.2516
Mutual of Omaha23.006
Citibank22.0595
HR Block19.7520
Voya19.008
Barclays18.0013
Chase17.5027
Bank of America17.0027
John Hancock16.007
Prudential15.4012
The Hartford12.505

Other Companies

The following companies did not receive enough comments for an official rating during 2023: