2023 Power and Utilities Customer Service Awards
The best customer service for Power and Utilities in 2023 was:
PG&EThe customer service provided by PG&E in 2023 rated as Disappointing.There were 46 companies out of 529 in 2023 with a higher rating.The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&EThe customer service provided by PG&E in 2023 rated as Disappointing.There were 46 companies out of 529 in 2023 with a higher rating.The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&E
Power and Utilities
Power and Utilities
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| PG&E | 75.93 | 9 |  |  |  |  |  |
| Entergy | 64.82 | 38 |  |  |  | | |
| Duke Energy | 52.71 | 34 |  | |  | | |
| National Grid | 37.92 | 12 | |  | |  | |
| DTE Energy | 37.76 | 49 |  | | | | |
| FPL | 29.00 | 50 | | | | | |
| PSE&G | 27.84 | 11 | | | | | |
| Dominion Power | 22.76 | 19 | | | | | |
| ComEd | 22.75 | 16 | | | | | |
| OG&E | 22.50 | 20 | | | | | |
| Eversource | 22.25 | 12 | | | | | |
| Waste Management | 22.16 | 39 | | | | | |
| Xcel Energy | 15.00 | 16 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2023:- Allegheny Power
- Ambit Energy
- APS
- Atmos Energy
- CenterPoint Energy
- Chesapeake Energy
- Exelon
- Halliburton
- Kansas City Power and Light
- Progress Energy
- Reliant Energy
- Spark Energy
- Spruce Power
- Stream Energy
- TXU
- Vectren