2023 Warehouse and Big Box Stores Customer Service Awards

The best customer service for Warehouse and Big Box Stores in 2023 was:
Ace Hardware

The customer service provided by Ace Hardware in 2023 rated as Disappointing.

There were 47 companies out of 529 in 2023 with a higher rating.

The fact that Ace Hardware was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Warehouse and Big Box Stores.
Ace Hardware
Warehouse and Big Box Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Ace Hardware75.7829
Home Depot64.75151
Lowe's59.45380
Sam's Club54.9230
Target47.6644
Kroger45.3367
Costco43.9031
Meijer40.1533
Best Buy35.7197
Walmart34.7375
BJs32.426
Ikea32.2510
Fry's28.5020
Sears20.007

Other Companies

The following companies did not receive enough comments for an official rating during 2023: