Dirt Devil Customer Service Complaints - page 2

I purchased a Dirt Devil power washer. I called for a replacement part only to find out this model has been discontinued and there are NO parts available. I then purchased a new power washer from Dirt Devil and was told it was on back order. I have received NO communications from Dirt Devil not even by e-mail. I called this morning Friday at 10:am for customer service to be told the office was closed today on a Friday and I should call back next week. At this time I am not sure I want to continue purchasing products from this Company. Larry Stackhouse North Manchester Indiana

Bought a Dirt Devil Vision Swivel Glide...TERRIBLE VACUUM!! Swivel wheels get stuck in the tile joints, and it moves at will. Poor suction, and I have to go back with the hose or my fingers to get what it misses. It's so noisy I wear ear muffs or plugs when I vacuum.to prevent headaches and hearing loss. The off/on foot switch is next to the handle release, and are easy to mix up. Cord comes out of the bottom, so it is easy to get tangled under your foot. Actually the worst vacuum I have ever owned or used. Can I send it back? or get some help with the cost of another brand? Or do I just leave it on the corner with a note "Free Vac! Get what you pay for!



Dave Holaway