Electronic Arts Positive Customer Service Ratings - page 3

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User Reviews, Ratings and Comments

Electronic Arts customer service is ranked #634 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 28.53 out of a possible 200 based upon 940 ratings. This score rates Electronic Arts customer service and customer support as Terrible.

NEGATIVE Comments

888 Negative Comments out of 940 Total Comments is 94.47%.

POSITIVE Comments

52 Positive Comments out of 940 Total Comments is 5.53%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Electronic Arts

    Customer Service Scoreboard

    • 28.53 Overall Rating
      (out of 200 possible)
    • 888 negative comments (94.47%)
    • 52 positive comments (5.53%)
    • 3 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.8 Issue Resolution
    • 2.2 Reachability
    • 1.7 Cancellation
    • 3.3 Friendliness
    • 2.5 Product Knowledge

Add your review! Return to the main Electronic Arts customer service scoreboard page

Viewing positive Electronic Arts customer service ratings 51 - 52 out of 52
« Previous
13
May

Posted by Anonymous


5/13/10 2:28PM

Wow, i actually got a GOOD person from here, couldnt register my game to get the m1 garand so he gave it to me

20
Jan

Posted by Klondike


1/20/10 12:37AM

I was actually helped rather quickly and efficiently- it got a live person helping me within 10 minutes and in another 15-20 we had my game running smoothly, and I learned that is was primarily my RAM slowing me down. I guess I was one of the lucky ones, because now my game runs almost perfectly.

Awards

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Comparisons

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Electronic Arts vs. Activision
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Electronic Arts vs. Sony
Electronic Arts vs. THQ
Electronic Arts vs. Ubisoft
Electronic Arts vs. Zynga
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Contact Information
Customer Support
650-628-7500

Electronic Arts customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

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Reviews & Ratings

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Electronic Arts Manuals

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