HTC Positive Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

HTC customer service is ranked #499 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 32.28 out of a possible 200 based upon 419 ratings. This score rates HTC customer service and customer support as Disappointing.

NEGATIVE Comments

391 Negative Comments out of 419 Total Comments is 93.32%.

POSITIVE Comments

28 Positive Comments out of 419 Total Comments is 6.68%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • HTC

    Customer Service Scoreboard

    • 32.28 Overall Rating
      (out of 200 possible)
    • 391 negative comments (93.32%)
    • 28 positive comments (6.68%)
    • 1 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.9 Issue Resolution
    • 3.1 Reachability
    • 1.9 Cancellation
    • 3.4 Friendliness
    • 2.5 Product Knowledge

Add your review! Return to the main HTC customer service scoreboard page

Viewing positive HTC customer service ratings 26 - 28 out of 28
« Previous
21
Oct

Posted by oomike


10/21/11 1:45AM

HTC is a respectable company for releasing high quality phones and quickly responding to customer questions.

01
Jun

Posted by aj


6/1/11 10:58AM

Great service took ten min to get a replacement .. when I called an American answered and took care of me asap replacement is on its way .. keep up the good service Thankx HTC .... Arkansas

27
Jan

Posted by Alex B


1/27/11 7:30PM

Purchased an HTC EVO back in October. Had some issuse setting up Microsoft outlook work email. Call tech support and the problem was resolved in minutes.

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Contact Information
Customer Service
866-449-8358

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