IC Realtime Customer Service

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  • IC Realtime

    Customer Service Scoreboard

    • 0.00 Overall Rating
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    • 2 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
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Posted by Anonymous


The customer support is not very patient, and borderline rude. I've spent thousands for a system that does not do anymore than a
Ring. in fact at this point a Ring would be better. Trying to play back recordings will bring you to tears. God forbid I ever really need a recording I'll be SOL. Hate this company.

Posted by Someone


When trying to reach tech support it can take a very long time to get a tech on the phone if your lucky. Tried to leave message for a call back it may be the next day. Horrible tech support.

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Contact Information
Customer Support
866-997-9009

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IC Realtime Manuals
Company News
IC Realtime Launches its First Video Surveillance Cloud Storage Service
Pompano Beach, FL – August 21, 2015 – IC Realtime, a global innovator of advanced video surveillance technology, today launched ICMyCloud, a convenient and secure off-site video surveillance storage option for residential and commercial applications.
Inside IC Realtime's New $300000 Showroom
Also in place is a new-and-improved lab that IC Realtime uses for research and development and technical support. The lab is four times larger than the company's previous lab and incorporates new testing areas for newly developed product, R&D equipment ...
IC Realtime Develops 720-Degree Video Surveillance Camera Tech
IC Realtime has developed a remote-viewing platform that captures 720-degrees with no blind spots or moving parts. IC Realtime's 720-degree technology was originally implemented in Scuderia Corsa's Ferrari 458 Italia No. 63. “Pulling from experience in ...