Posted by sh4rkfigh7er
I tried to return a refurbished remote that didn't work with all of my devices, it took days to get a response from logitech and when I did they would tell me that I would receive an email letting me know how to return my product (which didn't come). I ended up threatening to call my credit card company and file a claim with them which is how I ended up getting a UPS label to ship the remote back. They have not sent an email saying they've received it (even though my tracking number shows they have) and they have not returned my money yet. This has been going on for over a month.
Terrible customer service! Do not buy from the Logitech website, go through a retailer if you want to buy their products.