Long John Silver's Customer Service Complaints - page 2

went to long j silvers in greer gave cashier $20 she said i gave her a $10 argued with me walked off telling me i gave her a ten mgr counted the draw down she was over i never got an apology. At all not even from the mgr.

Yes l was at your LJS 2 18 2021..at around 7 pm....on Pendleton Pike. I spent $21.80 for the $10 battered 15 shrimp and the 6 piece battered fish....Now l am not one to complain but that grease had to be old or the fish and shrimp had been sitting ...it was dark and dry...very dissatisfied...l tried to call.. No answer wow...

Just got a late lunch at Long John Silver's in El Dorado, KS. I am very upset with how the prices have gone up and the amount of food has gone way down. My husband got 2 pc Fish ML w/fries, slaw & hush puppies. He received 10 SMALL fries, a container of slaw that wasn't anywhere near full and 2 hush puppies the size of my the tip of my thumb. My son got the 2 fish CMB & the hush puppies were also VERY small, I just got 2 pieces of fish. What on earth is happening to your business???? I feel like we could have gone to a restaurant and got a nice meal for what we spent for so little food. I'm just very disappointed in your product.

Me & my Mother went to Long Johns for lunch today. Store #07180 and had a horrible experience. Prior to this on another day we had a bad experience but I didn't complain, but an now because it happened the last 2x's..we went there about 2:00pm. On 2/29/2020.our order #0114. No. 129314 not sure what this no. Is for..We ordered the 2pc. Chicken basket with fries & hUsh puppies and a drink.. we got fish instead.. took up baskets figuring they would do order over if take to long and rest of food would get cold..Nope brought back same baskets but with chicken this time. So fries & hushpuppies were cold and the chicken was burnt & rubbery and very greasy . We gave up and went somewhere else to eat.. was very disappointed & it's happened more than once not sure if will go back any time soon..

Years ago there was a Long John Silver restaurant on Sheridan Dr. town of, Tonawanda, ny. Their food & service was great and disappointed when it closed. Your chain is advertising, with coupons in the Buffalo Sunday paper. What a waist of money. The closest location is 33 miles away in Batavia, NY and next closest in Erie, Pa.
we would welcome your chain in a Buffalo north town location again
Save your advertising $ - who is going to travel 33 miles to use a coupon?

Absolutely had to be the worst food ever today at the Kingsport tn location . I even made a picture of the food but I don't see know way to upload the pic.

Just had My daughter pick up an order for me at the Marion Ohio restaurant 8:00 PM
Dec 17,2019. Let me say I eat there a couple days a week and get the same thing
every time, 6 shrimp 2 fish no fries but double order of coleslaw and almost always
give my server at least a 20% tip, I know they don't see many of those. The two cups
together would hardly make 1 full one. When she mentioned it to the server she was told that's the way the manager wants it. So to get me what I wanted she paid $1.65 for another not full cup. I called and the manager and she said no one else was complaining. If things are that bad I'll spend our money else where. It's not the
money, it's just the ideal of it.

On 6/6//2019 i places a order to long john silvers restaurant thru DoorDash
I had issues with my order one the food was very very salty as if someone resulted the meal after it was cooked( reasrants problem) second issue the meal was ice cold( DoorDash problem) they offered a refund of $1.87 off next order , this was never credited , someone is sabotaging orders from long john silvers restaurants.
I was told by my DoorDash driver that they were susprised to get a order for the WestVirginia store
What can be done about these issues.

You have serious service problem today don't know what is going on. One cashier and 2 cooks...there is a line anr people are walking out. The cooks are just looking at each other people are waiting and orders are not being fill. Just heard someone say don't take any more orders...looks like one the guys either had a long night or is stoned! They can't seem to get orders right don't seem to know what to do? Been here 25 minutes still waiting on order there is only 3 people in lobby all others got discouraged waiting in line. I am at Wichita Falls, Tx Maurine street location. Will probably not want to ever come back here.