Match.com Positive Customer Service Ratings - page 2

Submit Your Comments & Ratings

User Reviews, Ratings and Comments

Match.com customer service is ranked #704 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 26.49 out of a possible 200 based upon 660 ratings. This score rates Match.com customer service and customer support as Terrible.

NEGATIVE Comments

633 Negative Comments out of 660 Total Comments is 95.91%.

POSITIVE Comments

27 Positive Comments out of 660 Total Comments is 4.09%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Match.com

    Customer Service Scoreboard

    • 26.49 Overall Rating
      (out of 200 possible)
    • 633 negative comments (95.91%)
    • 27 positive comments (4.09%)
    • 1 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.7 Issue Resolution
    • 2.2 Reachability
    • 1.6 Cancellation
    • 3.0 Friendliness
    • 2.7 Product Knowledge

Add your review! Return to the main Match.com customer service scoreboard page

Viewing positive Match.com customer service ratings 26 - 27 out of 27
« Previous
01
Feb

Posted by Anonymous


2/1/10 4:27PM

This number works. I had a fraudulent charge on my credit card account from Match.com. I have never been a customer of match.com and had never been to their website until this issue arose. I could find no phone contact info for them on their website so I did an internet search and found this site. I was on hold for about 10 minutes, but eventually talked to a real person and they were very helpful.

13
Nov

Posted by SpyderCanopus


11/13/09 10:22AM

Auto renewed my subscription when I wasn't expecting it. Asked for a refund and got it. They did try to offer me 30% off the subscription they charged, first. I am happy.

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of Match.com customer service versus other companies:

Match.com vs. ChristianMingle
Match.com vs. EHarmony
Match.com vs. Facebook
Match.com vs. Zoosk
Company Replies

Authorized representatives of Match.com can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
800-926-2824

Match.com customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the Match.com corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your Match.com questions from HelpOwl.com.

Reviews & Ratings

View thousands of Match.com user reviews and customer ratings available at ReviewOwl.com.

Company News
Match.com user scams Minnesota woman out of $60000
A Minnesota woman was scammed out of about $60,000 after meeting someone through a dating website, according to court filings. The woman's daughter reported to Shakopee police one year ago that her mother had frequent communication with someone who ...
Match.com Couples Up With 'The Walking Dead' to Connect Singles
Ladies, meet Kevin. He loves taking long, slow walks, his chosen inspirational quote is “uuunnnnhhhh,” and his favorite pastime is consuming human flesh. Hmm, doesn't sound like he's the one. To coincide with Sunday's mid-season premiere of “The ...
NEW: Florida woman grabs ax after spotting Match.com on man's computer
Enraged from seeing the dating website Match.com on a man's computer last week, Lucy Melesky reportedly grabbed a mounted ax off the mantel and smashed it on the ground. Melesky slung the ax over her shoulder and screamed at the man about the ...