Posted by Rayn
I have purchased two Iphones and one Samsung phone in the past 4 years from T-mobible and just added a second line. A month later I get this email:
ACTION NEEDED by 05/08/2024. We're changing the payment methods that qualify for AutoPay discounts. To continue receiving the $10.00 AutoPay discount, you must update your payment method to a debit card or a bank account.
Visit your T-Mobile account to update your payment method and keep your discount by 05/08/2024.
I call 611 and get customer service that is pathetic. Nothing they can do. I refuse to allow direct access to my bank account. $120/year increase for using a credit card in 10%. What a rip-off and NOTHING they can do except go count up the gains?