Golden Corral vs Cracker Barrel

Customer Service Comparisons

Best Customer Service Rating

Golden Corral has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Golden Corral40.97304
Cracker Barrel33.72522

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Golden Corral has had 304 total customer service ratings of which 37 have been positive and 267 have been negative. This has resulted in an overall classification of Disappointing.
  • Cracker Barrel has had 522 total customer service ratings of which 33 have been positive and 489 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: