Kentucky Fried Chicken vs Subway

Customer Service Comparisons

Best Customer Service Rating

Subway has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Subway29.70920
Kentucky Fried Chicken23.961,365

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Subway has had 920 total customer service ratings of which 58 have been positive and 862 have been negative. This has resulted in an overall classification of Terrible.
  • Kentucky Fried Chicken has had 1,365 total customer service ratings of which 35 have been positive and 1,330 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: