2018 Auto Manufacturers Customer Service Awards

The best customer service for Auto Manufacturers in 2018 was:
Jeep

The customer service provided by Jeep in 2018 rated as Disappointing.

There were 18 companies out of 212 in 2018 with a higher rating.

The fact that Jeep was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Jeep
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Jeep58.505
Kia45.876
Hyundai39.429
Honda32.605
Lexus28.006
Harley Davidson25.205
Lincoln24.8013
Chrysler22.0010
Nissan17.609
Dodge11.006
Mazda10.007

Other Companies

The following companies did not receive enough comments for an official rating during 2018: