2021 Auto Manufacturers Customer Service Awards

The best customer service for Auto Manufacturers in 2021 was:
Nissan

The customer service provided by Nissan in 2021 rated as Disappointing.

There were 60 companies out of 431 in 2021 with a higher rating.

The fact that Nissan was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Nissan
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nissan60.5015
Toyota58.1144
General Motors57.005
Porsche53.008
BMW51.8411
Jeep46.6730
Subaru44.6715
Acura39.8813
Ford37.3618
Kia36.1317
Chrysler32.2715
Volvo32.005
GMC26.507
Infiniti26.256
Lexus26.119
Chevrolet25.0020
Honda21.759
Hyundai20.2037
Lincoln19.0019
Tesla18.505
Dodge18.4013
Harley Davidson17.7510
Volkswagen17.2510
Mitsubishi14.258

Other Companies

The following companies did not receive enough comments for an official rating during 2021: