2022 Auto Manufacturers Customer Service Awards

The best customer service for Auto Manufacturers in 2022 was:
BMW

The customer service provided by BMW in 2022 rated as Disappointing.

There were 54 companies out of 510 in 2022 with a higher rating.

The fact that BMW was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
BMW
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
BMW68.8715
Mazda58.008
Harley Davidson57.1814
Lexus50.6313
Toyota49.3749
Chevrolet48.8127
Honda47.0032
Porsche45.119
Acura44.869
Kia40.5139
Tesla39.2023
Hyundai38.7982
General Motors37.9016
Mercedes36.5812
Ford35.0020
Cadillac33.258
Jeep32.3037
Chrysler31.6025
Volvo28.6010
Dodge27.4011
Lincoln26.2017
Isuzu24.005
Mitsubishi23.258
Volkswagen22.679
GMC22.0014
Subaru20.5012
Nissan16.0011
Audi15.5010

Other Companies

The following companies did not receive enough comments for an official rating during 2022: