Caterpillar Customer Service

User Reviews, Ratings and Comments

Caterpillar must receive 3 more comments in order to receive a customer service rating.
Add your comments and ratings for Caterpillar customer service

NEGATIVE Comments

2 Negative Comments out of 2 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 2 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

There are currently not enough comments for Caterpillar to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • Caterpillar

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 2 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 1.0 Reachability
    • 1.0 Cancellation
    • 0.0 Friendliness
    • 0.0 Product Knowledge

Add your review!

Posted by Anonymous


I would just like to know at what point is "anyone" in your company taking another persons temperature a liability??? If an RN was designated to this, this would be understandable. However, a security guard does NOT qualify under those standards. There are people, workers, possibly guests, that have to wait up to 45 min or more at times to get into the building baxk to their jobs because ONLY a security guard can take their temperature. This to me, is unheard of. This is an example of an abuse of power and huge ego that only hurts the company. Hoke rd location.

Posted by Anonymous


I have to order 1 month ago . I get my order small for me I want to exchange I sensed but I didn't get . I called to them they said return . I don't want to return. Because long time I wait this boots discounts . I m so sad now how the possible return !!

There are currently 0 Positive Comments for Caterpillar.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Caterpillar.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of Caterpillar customer service versus other companies:

Caterpillar vs. John Deere
Caterpillar vs. Mercedes
Caterpillar vs. Mitsubishi
Caterpillar vs. Sony
Caterpillar vs. Timberland
Caterpillar vs. Volvo
Company Replies

Authorized representatives of Caterpillar can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
888-614-4328

Caterpillar customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the Caterpillar corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Company News
Caterpillar raises 2018 profit outlook after beating quarterly estimates
Share this article: CHICAGO, July 30 (Reuters) - Caterpillar Inc on Monday posted higher quarterly profit that beat market expectations and upgraded the full-year profit outlook, citing robust global demand for its equipment. The Deerfield, Illinois ...
General Motors and Caterpillar jump; Tesla and Pfizer skid
Stocks that moved substantially or traded heavily Monday: Tesla Inc., down $3.55 to $319.27. Continue Reading Below. CEO Elon Musk wrote that he had abandoned an effort to take the electric car maker private. American Woodmark Corp., up $4.65 to ...
Caterpillar raises 2018 profit outlook, beats quarterly estimates
Share this article: CHICAGO (Reuters) - Caterpillar Inc (CAT.N) on Monday upgraded its full-year profit outlook after earnings in the second quarter nearly doubled, beating market expectations, helped by robust global demand for its equipment. The ...