ING Direct Positive Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

ING Direct customer service is ranked #87 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 61.93 out of a possible 200 based upon 132 ratings. This score rates ING Direct customer service and customer support as Disappointing.

NEGATIVE Comments

102 Negative Comments out of 132 Total Comments is 77.27%.

POSITIVE Comments

30 Positive Comments out of 132 Total Comments is 22.73%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • ING Direct

    Customer Service Scoreboard

    • 61.93 Overall Rating
      (out of 200 possible)
    • 102 negative comments (77.27%)
    • 30 positive comments (22.73%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 3.4 Issue Resolution
    • 4.4 Reachability
    • 2.7 Cancellation
    • 4.7 Friendliness
    • 4.4 Product Knowledge

Add your review! Return to the main ING Direct customer service scoreboard page

Viewing positive ING Direct customer service ratings 26 - 30 out of 30
« Previous
25
Jun

Posted by Ricochet


6/25/09 9:30AM

Thank you for the help. This is a great direct number and the company provides EXCELLENT customer service!

20
Feb

Posted by Anonymous


2/20/09 9:42AM

Someone answered within 30 seconds, another 30 seconds and I had the information I needed.

23
Jan

Posted by dslshines


1/23/09 11:34AM

The are always so very helpful. I love this coompany for saving my money.

11
Dec

Posted by zubero


12/11/08 12:26PM

Was really a promt and great service with this number

09
Jul

Posted by Anonymous


7/9/08 9:10AM

This number was quick.

Thanks.

Awards

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Comparisons

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ING Direct vs. TD Bank
ING Direct vs. USAA
ING Direct vs. Wells Fargo
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Contact Information
Customer Service
888-464-0727

ING Direct customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the ING Direct corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

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Reviews & Ratings

View thousands of ING Direct user reviews and customer ratings available at ReviewOwl.com.

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