OnStar Positive Customer Service Ratings - page 3

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User Reviews, Ratings and Comments

OnStar customer service is ranked #278 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 41.35 out of a possible 200 based upon 568 ratings. This score rates OnStar customer service and customer support as Disappointing.

NEGATIVE Comments

516 Negative Comments out of 568 Total Comments is 90.85%.

POSITIVE Comments

52 Positive Comments out of 568 Total Comments is 9.15%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • OnStar

    Customer Service Scoreboard

    • 41.35 Overall Rating
      (out of 200 possible)
    • 516 negative comments (90.85%)
    • 52 positive comments (9.15%)
    • 4 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.2 Issue Resolution
    • 3.9 Reachability
    • 2.1 Cancellation
    • 4.7 Friendliness
    • 3.2 Product Knowledge

Add your review! Return to the main OnStar customer service scoreboard page

Viewing positive OnStar customer service ratings 51 - 52 out of 52
« Previous
26
Jan

Posted by Anonymous


1/26/10 10:30AM

I have been very happy with on star. I have connections and directions with Navigation.The people on on star are very friendly and quick to answer all ?s If I could change on thing I would have the voice that is on my wife's Lexus. The one on on star sounds like a robot.

14
Oct

Posted by jaywsmith


10/14/09 8:33AM

considerate, and good-natured their Great. I was helped from a Woman from Toronto,Canada for directions in Charleston,South Carolina.I talked to a person rather than a machine like Tom Tom or Garmin.

Awards

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Comparisons

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Contact Information
Customer Service
888-466-7827

OnStar customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

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Reviews & Ratings

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