Pogo Customer Service Complaints - page 2

What Have You Done With Pogo. I Cant Play Any Of Your Games For The Last Three Days.

I had purchased gems and lost 480 gems not noticing what Poppit Bingo was doing on Chrome. After returning to my computer I'd see my mouse clicking purchase gems but never noticed it was using what I had until the next day. I purchased more thinking I had used all mine on the bird collection (128 gems each collection) and then realized what the computer was actually doing when I read it closer. I'm not sure if the purchase was caused by my computer (which its never done before) or Pogo. Calling Pogo and speaking to customer rep who I had a hard time understanding then tech support who I also had a hard time understanding but basically this is "impossible" so I felt I was being called a liar. I didn't even need the cactus cash or tickets. I had plenty.

I paid for gems in Pogo. Using those paid-for gems, I purchased challenges in three games. I had planned to complete my challenges at a later time. Without warning, Pogo removed those three games, along with others, from their site. I went to EA Help to request a refund on what I had paid for, which was no longer available. After over an hour, with three different agents (Abhishek, Vinod, and Varsha) I was told that I would not be receiving a refund. As there was no advance warning that these games would be removed, Pogo has taken money from me, with no intention of returning it. In other words, they stole money. I'm sure there are others with the same complaint.

My Pogo Account Is Paid To Date And I Have Not Been Able To Play Any Of My Games For At Least Two Weeks If Not More.

my user name on pogo was reported to you wrong, it was reported as one thing, but it should be another thing, so no pass word will work. I have been a paying member of pogo for years. my password was okay for pogo. because you require more in a password, changing it to what you require will not work with the wrong user name they sent to you

i pay to play pogo now i can't get on pogo just spent 1999 for the things that help in games want all my money back if you can't get me even tried to change but i know nothing about doing that i pay to play please help donna cralley

I have a problem with game,a way with words. It's too large for the screen. Letters are not in circles, there's no bar showing with letters. I have explorer 11, google chrome, computer 8..

I tried going through forum, looking for help.

I would like if someone could email me, steps how to correct the problem. I purchased badge and can't play. Thank you

I have tried to advise you of my change of credit card number to o avail !!!

Today I have received another notice of renewal will be due on November 5th.

I have TRIED to advise you but you have made it so difficult, until now, that
I have considered cancelling . Advise how I go about advising you of this change
!!!!!!!!!!!!!!!!

I need to get hold of someone to help me to renew my subscription with pogo as it is due nov 7 and when I tried to get in to pay it they say they do not have a name for me. My name is Phylis Dow and my pogo name is pheed35 I have been a member for quite a few years

why have you have a number to support thats not in order anymore??? I need to talk to a live pertson....how do I go about that?

You Phone Number As Listed Is Not Longer In Service - I Need To Get My Password In Order To Get More Gems - Please Help

I am really ticked off at this point and time about gifts I have purchased for people on my friends list. Most of the time...they never receive the gifts that pogo

has taken my tokens for already. My tokens are never returned to me and the gifts have never been received by the receiver of them. Geez...what is going on? Why even have a gift center at all. My screen name is NormaRae35, and my email address is
I doubt if I will ever hear anything from Electronic Arts.

I been a member on pogo for 5 years with my wife my screen name is stanza on pogo my wife cuddlykimmyxo my wife has been harassed by a man name so indoctor54 my wife account is connected too face book which he knows my wife names has harrass her in lobby where she lives her and social security number this man is retired from the state he went into my wife persoanal business I have screen shots what this man has done too wife ineed support from pogo too get this man off pogo and needing this man's name my lawyer will be in touch with the information my email my account has changed ty Robert stansbury

There are several games that no longer work on my iPhone. Pop it is one I wondered if there was a fix.



Marilyn Holst

Ea.com Has Not Helped Me Fix A Damn Thing Been A Member Since2003 And Cannot Get Home Page Or Sign Into Pogo

Customer Service and Support is the worst ever. Phone number no longer in service and when trying to contact via web, topics of my concern are not covered. Have changed my password several times and there is no way to get into site. Have been a member for years with automatic payment. What's going on? Getting ready to cancel membership since they are so screwed up.

can someone help me delete my account. I have tried every telephone number andcan get ne help from any one.i have called my credit card company who has put a block on account.someone call me back and delete this account. Catherine munz

I spoke on your chat line to a man called Sayed. He told me that someone would be contacting me to fix the problem I am having with you continuing to take deductions from my bank account. Please have someone contact me on. This is the third time I have contacted you to try and sort out this problem!

Your speedy response would be appreciated.

Thank you, Judy Eddington

Please tell me how to play pogo games on line from my iphone?
I want to download only 2 games, one is a backgammon and another is Dominoes. I downloaded pogo games on my phone but there are no obtions to download these 2 board games .
Please let me know what to do?
Thank you

I am not happy for not getting my badge is stuck. I am a deaf lady and 70 years old. I can't get loading game are stuck. I took my desktop to Staples he told me that Pogo suppose to fix it. just brought new desktop 6 months ago. I want to quit that I no longer to play plus I'm tired to fix it . My technican's name is Tony Gillaspie where he worked at Staples. . I have my cell phone only text. My tty is not work. I try two different things are Mozilla Firefox and Internet Explorer. I click on Report a problem. I found it on Do not Track like False and True. I am so miserable and more frustrate.

pogo go to people credit card and take money without permission .
I only bought one game for my grandchild for less than seven dollars , they keep taking 19.81 dollar from my credit car every month. I keep calling and calling them and get no help at all they say they will call back in tow hours over and over but no call from then at all.
this is piracy big time , stop piracy

play scrabble for year just recently chat is not possible - and while playing during intermission will not return to game board ?? can you help ??

I pay for my membership on pogo and have used pogo for many years. There are people who in an scensored room say disgusting things and plug tabes to stop others from playing. I have muted this person but they still stalk and harass me and other in the pinochle intermediate evergreen room. are the same person and hey plug tables of other paying members so you cant get a rated game going. Please send themn a warning or do something to prevent them harassing other paying members. He uses disgusting language at times in lobby just misspells it on purpose. please try and watch him when he is in itermediate pinochle evergreen room. thank you

I have for 2 days now to get an answer as to why my account has not been credited as being a full paid up club member since april 18,2016. i just do not how to get into it to send you a copy that the bank printed out for me to show you the i am paid up for the year of2016. Also had my son pay for 3months on his card to give you enough time to look me up . Have been a CLUB MEMBER FOR 10 YEARS starting my 11th year this year and I am so confused that I really do not what to do.





if you need contact please use my land line phone number

To whom it may concern, My two computers were recently attacked by malware and in my efforts to restore my computers, I lost access to my pogo account because my password was destroyed. I could not restore my password on my own. Can you please help me? Sincerely, Lawrence Gary Beliz