Posted by Anonymous
I have been a regular customer of red lobster for years, I have never received poor service until last night. We did not order the $20 special, but two tables to the left did and one table to the right. We ordered the combination platter of two items, which was shrimp scampi and Walt shrimp. We arrived at 7:24. I sit there while the tables to the left and right received multiple orders of shrimp FinallyThe server came up to our table, and said oh, I'm so sorry, but they are backed up in the kitchen. In the meantime, the server on the right, ask the customer. If he needed more shrimp, and he requested more shrimp scampi, the server box, directly to the kitchen and directly back to the table and gives him an order of shrimp scampi. We received our food at 8:20 which all of the food was cold we had a If he needed more shrimp, and he requested more shrimp scampi, the server walks directly to the kitchen and directly back to the table and gives him a order of shrimp scampi. We received our food at 8:20 which all of the food was cold we had ordered an appetizer, which we did not receive the server. Broad is our bill. She had put the stuffed mushrooms on the bill. I asked her to please remove the stuffed mushrooms, which we did not receive from the bill, she did.
I normally would not leave a negative review, but I am so tired of going to places and the attitude and the service is poor. By the way, I did leave a tip of greater than 22%. Cash not on my credit card.