Posted by Anonymous
I Just Had A Hitch Installed At The Farmingdale Ny Location. First Off I Was Told To Come At 8 When The Technician Doesn't Come Till 9. When I Called To Make Appt I Specifically Told Them They Can't Cut Bumper As The Car Is A Lease, I Told Person I Checked In With They Can't Cut My Bumper, They Cut My Bumper Which Causes A Big Problem For Me With Warranty & Will Now Have To Replace The Bumper Upon Return Of Vehicle. Im Am Furious.
I Was Told I Should've Done The Research, Why Do The Research , They're The Professionals Apparently & We're Told Not To Cut My Bumper. Nobody Listens!!! In This Case They Either Ordered The Wrong Hitch Or They Shouldnt Have Done It At All If They Had To Cut The Goddamn Bumper!!!!
I Do Not Blame The Technician Who Installed It, I Blame The Others!!!!