2010 Banks Customer Service Awards
The best customer service for Banks in 2010 was:
ING DirectThe customer service provided by ING Direct in 2010 rated as Acceptable.There were 20 companies out of 336 in 2010 with a higher rating.
ING DirectThe customer service provided by ING Direct in 2010 rated as Acceptable.There were 20 companies out of 336 in 2010 with a higher rating.
ING Direct
Banks
Banks
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
ING Direct | 91.46 | 13 | |||||
USAA | 89.60 | 15 | |||||
Citizens Bank | 59.60 | 5 | |||||
Wachovia | 58.02 | 18 | |||||
Vanguard | 50.89 | 7 | |||||
Ally Bank | 44.69 | 7 | |||||
PNC Bank | 38.00 | 50 | |||||
Regions Bank | 37.49 | 26 | |||||
US Bank | 33.11 | 9 | |||||
Sovereign Bank | 28.30 | 29 | |||||
Wells Fargo | 26.27 | 155 | |||||
Bank of America | 24.95 | 304 | |||||
Citibank | 24.13 | 47 | |||||
SunTrust | 20.65 | 29 | |||||
Chase | 20.52 | 52 | |||||
HSBC | 19.98 | 85 | |||||
JP Morgan Chase | 19.75 | 74 | |||||
GE Money Bank | 14.80 | 44 |
Other Companies
The following companies did not receive enough comments for an official rating during 2010:- ACS
- Bank of Montreal
- Bank of the West
- Barclays
- BB&T
- Comerica
- Eastern Bank
- Fifth Third Bank
- Huntington National Bank
- Mutual of Omaha
- National City Mortgage
- RBS
- TD Bank
- Union Bank
- Washington Mutual