iBUYPOWER vs Hewlett-Packard
Customer Service Comparisons
Best Customer Service Rating
Hewlett-Packard has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Hewlett-Packard | 30.04 | 1,648 |  |  | |  | |
| iBUYPOWER | 28.00 | 10 |  | | |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Hewlett-Packard has had 1,648 total customer service ratings of which 83 have been positive and 1,565 have been negative. This has resulted in an overall classification of Disappointing.
- iBUYPOWER has had 10 total customer service ratings of which 1 have been positive and 9 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
