2023 Clothing and Department Stores Customer Service Awards

The best customer service for Clothing and Department Stores in 2023 was:
Dillard's

The customer service provided by Dillard's in 2023 rated as Acceptable.

There were 13 companies out of 529 in 2023 with a higher rating.
Dillard's
Clothing and Department Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Dillard's109.0812
Belk106.1823
Kohl's98.7021
LL Bean98.258
Bloomingdales85.836
JCPenney82.4449
Marks and Spencer81.797
Lane Bryant80.7510
TJ Maxx79.0860
Macy's65.3278
Marshalls61.0015
Lands' End60.547
Banana Republic57.505
Neiman Marcus54.229
DSW52.1811
Nordstrom52.0010
Ulta45.5025
Burlington Coat Factory42.6831
Victoria's Secret38.7315
Savers37.4029
Tuesday Morning35.008
Hollister34.756
Goodwill33.94189
Zara32.5812
Old Navy29.9434
Ross28.8526
Nike23.257
Columbia Sportswear22.806
Coach18.506
Spirit Halloween18.0012
Lord and Taylor16.7510
Saks Fifth Avenue15.005

Other Companies

The following companies did not receive enough comments for an official rating during 2023: