2010 Insurance Customer Service Awards
The best customer service for Insurance in 2010 was:
ING DirectThe customer service provided by ING Direct in 2010 rated as Acceptable.There were 20 companies out of 336 in 2010 with a higher rating.
ING DirectThe customer service provided by ING Direct in 2010 rated as Acceptable.There were 20 companies out of 336 in 2010 with a higher rating.
ING Direct
Insurance
Insurance
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
ING Direct | 91.46 | 13 | |||||
USAA | 89.60 | 15 | |||||
AAA | 72.82 | 9 | |||||
MetLife | 68.87 | 11 | |||||
Blue Cross Blue Shield of Florida | 63.80 | 5 | |||||
Aflac | 62.73 | 27 | |||||
Citizens Bank | 59.60 | 5 | |||||
Geico | 56.59 | 79 | |||||
Vanguard | 50.89 | 7 | |||||
PNC Bank | 38.00 | 50 | |||||
State Farm | 37.31 | 56 | |||||
US Bank | 33.11 | 9 | |||||
Wells Fargo | 26.27 | 155 | |||||
United Healthcare | 24.89 | 70 | |||||
Citibank | 24.13 | 47 | |||||
Prudential | 23.60 | 5 | |||||
Sallie Mae | 23.17 | 72 | |||||
Anthem Blue Cross | 21.80 | 7 | |||||
Aetna | 20.70 | 91 | |||||
SunTrust | 20.65 | 29 | |||||
Chase | 20.52 | 52 | |||||
HSBC | 19.98 | 85 | |||||
JP Morgan Chase | 19.75 | 74 | |||||
Allstate | 18.80 | 29 | |||||
Farmers Insurance | 18.80 | 7 | |||||
Kaiser Permanente | 17.60 | 9 |
Other Companies
The following companies did not receive enough comments for an official rating during 2010:- 21st Century
- AARP
- Access America
- American Family
- Ameriprise
- Amica
- Assurant
- Aviva
- BB&T
- Cigna
- Comerica
- Countrywide
- Edward Jones
- Esurance
- Fifth Third Bank
- Humana
- John Hancock
- Liberty Mutual
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Northwestern Mutual
- Progressive
- RBS
- Safeco
- Sun Life
- TD Bank
- The Hartford
- Travelers