Mr. Coffee vs Hamilton Beach
Customer Service Comparisons
Best Customer Service Rating
Mr. Coffee has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Mr. Coffee | 47.42 | 44 |  |  |  |  | |
| Hamilton Beach | 31.76 | 213 |  |  | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Mr. Coffee has had 44 total customer service ratings of which 3 have been positive and 41 have been negative. This has resulted in an overall classification of Disappointing.
- Hamilton Beach has had 213 total customer service ratings of which 11 have been positive and 202 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
