Publix vs Piggly Wiggly
Customer Service Comparisons
Best Customer Service Rating
Publix has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Publix | 103.34 | 52 |  |  |  | |  |
| Piggly Wiggly | 27.20 | 129 |  |  | | |  |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Publix has had 52 total customer service ratings of which 19 have been positive and 33 have been negative. This has resulted in an overall classification of Acceptable.
- Piggly Wiggly has had 129 total customer service ratings of which 8 have been positive and 121 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
