2016 Web Sites and Services Customer Service Awards

The best customer service for Web Sites and Services in 2016 was:
Vistaprint

The customer service provided by Vistaprint in 2016 rated as Satisfying.

There were 3 companies out of 652 in 2016 with a higher rating.

Vistaprint
Web Sites and Services

Company	Rating	Reviews	Issue Resolution	Reachability	Cancellation	Friendliness	Product Knowledge
Vistaprint	138.00	6
StubHub	99.99	23
PayPal	61.82	18
Shutterfly	53.40	20
iTunes	51.58	6
NetFlix	50.84	68
Homestead	39.00	5
Hulu Plus	39.00	8
Skype	35.28	17
Google	31.86	94
YouTube	30.20	9
Spotify	29.46	33
Ticketmaster	28.25	26
Pinterest	28.14	42
Uber	27.48	261
DraftKings	24.30	40
Groupon	24.29	265
Facebook	24.20	233
Lyft	23.65	80
Rhapsody	23.20	20
VRBO	22.60	13
Zynga	22.53	64
Skrill	22.40	15
Classmates.com	22.08	65
Twitter	22.00	16
Craigslist	21.40	147
Snapfish	21.40	26
FanDuel	20.60	18
Fandango	20.40	10
EHarmony	20.20	75
Bing	19.80	19
Webkinz	19.60	13
LinkedIn	19.25	69
ChristianMingle	18.60	76
PokerStars	18.20	21
Living Social	18.00	67
Weebly	18.00	11
Napster	17.40	20
ESPN	17.20	6
Match.com	16.40	91
Dropbox	15.40	18
Zoosk	14.40	28
Yahoo	14.17	175
Full Tilt Poker	14.00	7
MySpace	14.00	52
Gmail	12.75	16
Windows Live	12.20	6
Incredimail	11.00	27
Hotmail	10.40	21
Vimeo	10.00	5

Other Companies

The following companies did not receive enough comments for an official rating during 2016: