2018 Web Sites and Services Customer Service Awards

The best customer service for Web Sites and Services in 2018 was:
Zynga

The customer service provided by Zynga in 2018 rated as Disappointing.

There were 14 companies out of 212 in 2018 with a higher rating.

The fact that Zynga was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Web Sites and Services.
Zynga
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Zynga61.207
DraftKings44.276
NetFlix27.406
Facebook22.8099
Google21.4015
Uber20.15285
Zoosk18.607
Groupon18.40158
Yahoo15.6013
LinkedIn12.8013
Wix12.8011
Pinterest12.008
StubHub12.0014
Craigslist10.6031
Classmates.com10.009
Match.com10.0014
MySpace10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2018: