2019 Web Sites and Services Customer Service Awards

The best customer service for Web Sites and Services in 2019 was:
Lyft

The customer service provided by Lyft in 2019 rated as Disappointing.

There were 48 companies out of 215 in 2019 with a higher rating.

The fact that Lyft was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Web Sites and Services.
Lyft
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Lyft46.276
StubHub33.7515
Pandora23.3311
ESPN20.0012
PokerStars18.2014
Groupon18.00100
Uber17.00151
Google16.2013
Facebook15.8069
LinkedIn15.757
Match.com14.4011
Zynga14.207
Pinterest11.2510
DraftKings10.0010

Other Companies

The following companies did not receive enough comments for an official rating during 2019: