2020 Web Sites and Services Customer Service Awards

The best customer service for Web Sites and Services in 2020 was:
Shutterfly

The customer service provided by Shutterfly in 2020 rated as Acceptable.

There were 7 companies out of 320 in 2020 with a higher rating.
Shutterfly
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Shutterfly92.6823
Snapfish49.708
FTD.com40.619
Google27.0010
VRBO20.6012
Pinterest20.008
Groupon19.0025
StubHub18.0017
NetFlix17.508
Facebook17.4010
FanDuel15.757
LinkedIn13.506
Venmo11.6023
eTrade11.507
Zynga11.0011
DraftKings10.007
PayPal10.008
Ticketmaster10.008
Uber10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2020: