2023 Web Sites and Services Customer Service Awards

The best customer service for Web Sites and Services in 2023 was:
Shutterfly

The customer service provided by Shutterfly in 2023 rated as Acceptable.

There were 30 companies out of 529 in 2023 with a higher rating.

Shutterfly
Web Sites and Services

Company	Rating	Reviews	Issue Resolution	Reachability	Cancellation	Friendliness	Product Knowledge
Shutterfly	83.90	21
NetFlix	45.75	40
Classmates.com	33.00	20
Snapfish	25.40	10
StubHub	24.17	28
ESPN	24.09	141
VRBO	23.25	15
PayPal	22.60	26
Spotify	22.25	7
FanDuel	21.03	31
DraftKings	20.21	37
Uber	19.69	84
Living Social	19.50	6
Venmo	18.80	14
Zynga	17.25	16
Google	17.20	51
Lyft	16.75	44
FTD.com	16.60	6
YouTube	15.50	7
Fandango	15.25	15
Yahoo	15.00	9
Facebook	13.75	18
LinkedIn	13.20	23
Gmail	11.67	6
PokerStars	11.20	11
Dropbox	10.75	6
Craigslist	10.50	15
EHarmony	10.00	5
Ticketmaster	10.00	14

Other Companies

The following companies did not receive enough comments for an official rating during 2023: