2015 Banks Customer Service Awards
The best customer service for Banks in 2015 was:
Navy Federal Credit UnionThe customer service provided by Navy Federal Credit Union in 2015 rated as Disappointing.There were 83 companies out of 693 in 2015 with a higher rating.The fact that Navy Federal Credit Union was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
Navy Federal Credit UnionThe customer service provided by Navy Federal Credit Union in 2015 rated as Disappointing.There were 83 companies out of 693 in 2015 with a higher rating.The fact that Navy Federal Credit Union was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
Navy Federal Credit Union
Banks
Banks
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
Navy Federal Credit Union | 51.27 | 6 | |||||
Chase | 49.55 | 32 | |||||
Barclays | 39.47 | 6 | |||||
Vanguard | 35.34 | 28 | |||||
USAA | 35.30 | 40 | |||||
Bank of America | 28.80 | 120 | |||||
Citizens Bank | 28.80 | 11 | |||||
TD Bank | 28.71 | 35 | |||||
Citibank | 25.33 | 47 | |||||
TCF Bank | 25.20 | 5 | |||||
Regions Bank | 24.69 | 13 | |||||
Fifth Third Bank | 24.60 | 18 | |||||
Wells Fargo | 24.04 | 110 | |||||
HSBC | 24.03 | 31 | |||||
JP Morgan Chase | 23.68 | 17 | |||||
PNC Bank | 23.04 | 41 | |||||
BB&T | 22.94 | 34 | |||||
SunTrust | 22.00 | 23 | |||||
Union Bank | 21.60 | 10 | |||||
Ally Bank | 19.60 | 11 | |||||
US Bank | 16.40 | 13 | |||||
Bank of the West | 15.80 | 11 | |||||
Bank of Montreal | 14.80 | 27 | |||||
ACS | 10.00 | 5 |
Other Companies
The following companies did not receive enough comments for an official rating during 2015:- AmeriCredit
- BBVA Compass
- Comerica
- Eastern Bank
- EverBank
- GE Money Bank
- GMAC
- Huntington National Bank
- ICICI Bank
- ING Direct
- KeyBank
- MidFirst Bank
- Mutual of Omaha
- National City Mortgage
- RBS
- Simple Bank
- Sovereign Bank
- Wachovia
- Washington Mutual