AEG Customer Service Complaints - page 2

User Reviews, Ratings and Comments

AEG customer service is ranked #928 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 20.20 out of a possible 200 based upon 29 ratings. This score rates AEG customer service and customer support as Terrible.

NEGATIVE Comments

29 Negative Comments out of 29 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 29 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • AEG

    Customer Service Scoreboard

    • 20.20 Overall Rating
      (out of 200 possible)
    • 29 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.4 Issue Resolution
    • 1.7 Reachability
    • 1.1 Cancellation
    • 3.7 Friendliness
    • 2.2 Product Knowledge

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Posted by Anonymous


Not happy purchased AEG double oven DCK731110M on 3/12/2018 delivered 6/12/2018 electronic board broke down on 7/03/2019 phoned age service on 8/3/2018 service rep arrived on 12/3/2018 rang today was told that they were waiting for 1 part already had 2 parts soI don't know what is needed for this 2 month old oven now I had a call after complaining that they will be here on Monday 25/3/2019 I feel very let down and disappointed

Posted by Anonymous


We are struggling to get support from AEG with regard to the installation of recently purchased 80 cm kitchen chimney hood. Please advise? When my husband called, there was no one available to advise. Beginning to regret the purchase of this hood.

Posted by King


Great service when your goods are faulty. We bought a new oven and dishwasher and within 2 months they are faulty. Customer care us horrendous however the engineers who come around are very good. Not sure if this is to do with the amount of faults.

Posted by wakeygirl


Rubbish customer service. A brand new unit not even powering up and they give me the service centre repair line! a 4 day wait before anyone will even look at it. After what I paid for this hob, I expect a quicker response than that to a faulty item!

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