Welcome to CustomerServiceScoreboard.com!

Customer Service Ratings for Top Companies Based Upon User Feedback

Overall Customer Service Ratings

There is no questioning the fact that most people believe they receive inadequate customer service from most companies today. Only 31 companies out of the 1023 total companies with a CustomerServiceScoreboard.com rating currently rank as Acceptable or better. This is only 3%!

Customer Service Details

People adding comments and ratings are also asked to rate each company on a scale of 1 - 10 (with 10 being the best) when it comes to 5 specific aspects of their customer service interaction. Based upon the average scores for each of these aspects, it is no wonder most companies score so poorly.

The Leaderboard

The following tables list all companies that currently have a CustomerServiceScoreboard.com rating.

The BEST

Rank Company Rating
1 NameSilo 191.12
2 Zappos 165.60
3 Starwood 131.00
4 Tuesday Morning 120.39
5 Canon 118.50
6 Amica 116.60
7 Nintendo 116.39
8 Fisher Price 112.42
9 Philippine Airlines 109.40
10 Travelers 107.40
11 AOC 105.75
12 Publix 103.34
13 JTV 103.00
14 Holmes 98.06
15 Hasbro 97.38
16 O'Reilly Auto Parts 97.33
17 SkyWest Airlines 94.26
18 Giant 94.11
19 Bed, Bath and Beyond 93.82
20 EVGA 93.66
21 LL Bean 92.21
22 Scion 90.89
23 Crutchfield 88.93
24 Anthropologie 88.53
25 Royal Caribbean Cruise Lines 86.29
26 Asus 85.41
27 Marks and Spencer 83.67
28 Kmart 83.16
29 Gander Mountain 82.82
30 Trader Joe's 81.83
31 REI 80.40
32 Country Living 79.89
33 Pontiac 79.04
34 Titlemax 78.39
35 Road Runner 76.94
36 Kindle 76.76
37 Sonicare 76.14
38 Belk 74.92
39 Harris Teeter 74.71
40 Eureka 74.42
41 Lane Bryant 74.28
42 Applebee's 74.26
43 Taylor Made 73.80
44 Shutterfly 73.62
45 Cobra 73.33
46 Lands' End 73.22
47 ShopNBC 73.17
48 NVIDIA 72.41
49 Circuit City 71.60
50 National Car Rental 71.39

The WORST

Rank Company Rating
1022 Rock Band 10.00
1021 Benelli 10.00
1020 Lululemon 10.00
1019 Adidas 10.00
1018 LifeLock 10.60
1017 Jenn-Air 10.75
1016 Vimeo 11.40
1015 Payza 11.60
1014 Oregon Scientific 12.80
1013 DELPHI 13.00
1012 Boss Audio 13.00
1011 21st Century 13.20
1010 Atari 13.60
1009 Hayward 14.00
1008 ooVoo 14.00
1007 Homelite 14.00
1006 Mackie 14.00
1005 Tucows 15.00
1004 Full Tilt Poker 15.03
1003 Zanussi 15.25
1002 Carfax 15.32
1001 Nero 15.40
1000 Limewire 15.40
999 Beko 15.60
998 Half.com 15.74
997 Dropbox 15.76
996 Viper 15.80
995 Venmo 15.99
994 WestBend 16.17
993 Wix 16.40
992 DraftKings 16.48
991 Zoosk 16.63
990 Etsy 16.74
989 Facebook 16.80
988 Alfa Romeo 16.80
987 Poulan 16.92
986 Hotmail 17.03
985 Pogo 17.18
984 TEAC 17.20
983 BBVA Compass 17.20
982 Fandango 17.20
981 Naxa 17.20
980 Bluehost 17.25
979 Tyson Foods 17.40
978 Hormel Foods 17.50
977 PC World 17.60
976 Disney Cruise Line 17.60
975 John Hancock 17.60
974 Dashlane 17.60
973 Craigslist 17.64
Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

The Best...
The Top 15 companies according to our ratings:
View all companies >>

...and The Worst
The Bottom 15 companies according to our ratings:
View all companies >>