Facebook Customer Service
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2,213 Negative Comments out of 2,214 Total Comments is 99.95%.
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1 Positive Comment out of 2,214 Total Comments is 0.05%.
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i am trying to create a fb page for a friend an it wont accept anything i put in there. cn somebody from this multi billion dollar company PLEASE contact me to fix this problem. thank you .. i would also like to say tht i would like to hear frm someone asap...Anonymous 5/22/13 5:49PM -
I have recieved an email stating I won the face book lottery. The contact is Patrick Widen and the phone number is . He has also given me a number to contact the attourney general at The email states I have won $600,000 and states this is legitimate and the FBI is involved in over seeing this. He wants me to pay $420.00 to process this request. I can pay $210.00 to have the check mailed to me. My phone number is Can you please verify this information so that I can either proceed or shut this down? My name is Carrie Hamilton Westrick and my email address ifCarrie Westrick 5/22/13 12:14PM
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Last night I went to buy 100 credits in BB. There were some glitches, so I tried twice more. I never got my 300 credits, but was charged the $30 in $10 increments each time. If BB does not give me those 300 credits by the end of the business day, there better be $30 off my credit card. If not, I am going to see about pressing charges. In my opinion, this is nothing short of petty theft.Lana Straten 5/17/13 9:32AM
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regarding receipt i had promoted my post dated 08/05, but until today i haven saw my post yet, can help me to check and reply meAnonymous 5/16/13 6:25PM
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I'm shocked at the level of customer service this company has - which by the way is 0. I paid for coins to play with at their site Best Casino. I was cheated out of the coins I purchased, and after 3 attempts to reach someone at Facebook as well as DIWIP about the problem with no response or resolution, I told my bank to reverse the charges. I saved all of my emails to them to try and get it resolved. After my bank reversed my transactions, when I started to play at Best Casino I got a "your're not logged in message" - basically bumping me out of the casino. A letter appeared on my screen regarding my disputes asking me to go through them for any disputes going forward. Now I can't purchase any coins! I tried to reach them on the 6th, 11th, and 15th of March 2013. It's May now....wow. Bigger giants than Facebook have folded customer service like this.....it's just a matter of time, because NOTHING lasts forever. A company that specializes in connecting people....but treats them as though they hate to deal with....people. wow.m_lewismoreno@yahoo.com 5/15/13 5:09PM
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English and Romanian translation
I also have a facebook account
safety since he entered the recognition of those pictures I could not get him, I asked for password recovery but did not help because it gives me those photos to recognize them and I can not recognize them because everyone gave me access asked and do not know those people
How do to get back on their back?
whom I address? what to do to be able jump over those photos from the beginning?
thanksmary 5/14/13 3:26AM -
i got a report from facebook personnel that my account has been entered from a coputer from a third party. i did not know what to do. later i tried to log into the facebook but there came a message telling me that my facebook program was deleted. i went to search on the restore storage of my phone but it was missing there also. can you please restore it for me as i cannot even access the www.facebook.co.za as teh vodacom personnel advised?facebook 5/13/13 3:28AM
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You should not use the words together Customer Service. you have no idea what customer service is. Your customer service is by far the worst I have ever encountered in 20 Years. Because you have a system everyone uses you choose to screw everyone with worse customer service than Apple provided back in the day. Yeah really. I am stuck using FB. I hate FB and the way they do business, again worse than Apple and Google combined. Finally i get a number then you tell me to email then the auto response says do not email go to you worthless support center. I would be out of a job if I ran my customer service this way. Wow, really? I give up. Thanks for nothing.jeffcarlsongb 5/10/13 6:41PM
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Facebook blocked me for 7 days from messaging beacause I used my email address to request friends. I di not request any further friends and I am now blocked for an additional 14 days now for taking no activity whatsoever (no friend requests.hen doe sit end. I want to remove all friend requests that were made at the beginning. The policy is unfair because it does not allow the requester to hear his/he rsid eof anything. So anyone can halt activity of another even if they are acquanited with that person.patrick oswald 5/8/13 11:06PM
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I need to delete album at one time in groups. There used to be an edit button but now it is gone. The suggestions you give are invalid. Also in the forum many are complaining of the the same issue for weeks!!!!!!!!!!m 5/8/13 4:01PM
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I was relieved to see I was not the only one who is in cyber purgatory with Facebook. I have been LOCKED OUT of my account AND sending e-mails to Facebook. As this sight says the help support line is no longer supporting. I too have tried all their on-line help with no results. I don't have a phone with text, so they want my ID. Cannot figure out how to transfer what I scanned to my files into my e-mail, I have Windows8 w/Internet Explorer. My e-mail to Facebook are being returned to sender. Do not know if Facebook has a fax. They even had the nerve to send ME an E-mail telling me I have missed important notifications & reports from my friends. It showed their profile photos & what type of post, but only a link to my page which I can't access. UNREAL! One of the posts was a status report from my niece who is expecting and I can't access what is probably a photo. I'M SO UPSET! This has been going on for a week. Is there any other help that doesn't involve payments, trials, contracts or subscriptions?Frantic in FL 5/7/13 2:30PM
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So irritating - I tried to post an article (non political and non violent) from the Daily Mail in the UK. Now my account is unavailable and it says to check back in a few minutes. It has been AGES and you cannot reach anyone. Account temporarily unavailable due to a site issue. Check back in a few minutes. What is going on ? and do you have any idea how frustrating this is for your customers ?Anonymous 5/6/13 6:37PM
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it states Account Temporarily Unavailable.
Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.Anonymous 5/6/13 6:36PM -
I have lost access to my Facebook completely. When I tried to reset my password , I got a temporary password with instructions written in Bahasa Indonesia. When I enter the new password, I stll can not open the Facebook site. I live in Bali Indonesia , and want my communication in English ( US ). My Mobile number isTerway1@ Facebook 5/3/13 7:41PM
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Facebook does not answer or resolve problems or questions. They do not just have poor customer service - they have NO customer service.Deb Ridley 5/3/13 6:00PM
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Siyabonga fortune kubheka (sychological) has been writting hate speaches on his wall and sending them to people.his sending terrible messages to people writting senseless things that break people emotionally..siyabonga kubheka is my brother and he is not mentally stable and us as his family would like the facebook team to block him from using facebook for good without any given warning,to avoid any complaints from people.thank you!kubheka 5/2/13 10:13AM
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I went to log on. When I see where I was accused of sending friends request to people I don't know and to check the box saying I did it. I have never sent anyone I didn't know a friends request. I only accepted friends request. I think it was wrong for face book to accuse me of things I didn't do. There is many many names on my page asking to accept or ignore friends. If I wanted to have friends I didn't know I would click that. I have not clicked that box yet because I did nothing wrong for face book to accuse me of. If they think I have they should be able to show me who or some proof. Because I have not done that and am sick with cancer and taking radiation treatments. I am sixty six years old I have no time or feel like playing games with people on facebook. I only wanted to talk to family and friends. My family is all out of state. It takes to long to call everyone being sick and doing radiation every day. How does people I don't know message me saying nasty things. I did not invite them at all. I just ignore them, but how was they able to do it. I messaged back and told them not to message me any more. That is the only person I didn't know. I hope face book can show me how they arrived at this when I didn't do anything. I have no intentions of talking to anyone who doesn't want to talk to me. I would appreciate an answer please.threebooksback 5/1/13 8:12PM
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In the last three weeks my facebook has been hacked , and nothing was done about that !then when i open a new page you shut it down ive sent a passport, opened another page and you shut it down again this is bullying by facebook ! and your facebook number does not work either you lose money talking too a robot who tells you they do not supply customers online services at this time ive called at all hours of day and night at it always says that ! you have ruined my little business online my facebook account was to keep in contact with my customers and its ruined so i am sueing facebook for business damage and it it going to be very costly so see you in court facebookktkm-fashion 5/1/13 2:04PM
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I have emailed Facebook four times about a continuing problem with pictures disappearing and items posted under books, movies etc with no results - BOTTOM LINE is Facebook has gotten two big and does give a crap about the LITTLE GUYS that made them millions of dollars - They follow the same business plan as eBay - Let the public build their business and then screw them - I bet Facebook NEVER reads any of these comments - If they do they should be embarrassedNeed Help 4/30/13 5:59AM
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hey im haveing the same problem.what's the deal?you people shut my facebook down.saying I.might be fake. or a computer.I've played your stupid little word game's enterd my phone number.and waited for a conformation number.several time's that did'nt come.in a room full of family member's that can verify this.you say you've sent me several confirmation number's and now I have to use your help site.that site make's no sense at all and it is'nt any help.I think if there"s a fake or computer going on here it's there.lee 4/29/13 4:54PM
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My facebook is trying to send confirmation code to a cell # i don't have anymore.. I cant get in my acct & no one will respond to my emails.. I got 1 responds said my acct was in good standings... NOT IF I CANT GET IN IT!! I've been a member for 7 years! I've got THOUSANDS of Photos on my fb that i don't even have on my phone anymore.. :(
Please Help!whodatnation 4/29/13 5:29AM -
I am so upset because since their update, I can comment on others ,but nothing I put on Facebook goes out to my contacts. I would also like what I write would stay in the feed. So Facebook, please get someone real to answer our questions and get immediate help!!Anonymous 4/25/13 9:35AM
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My photo album page suddenly went blank and I do not know why. My friends can see it from their computers and I can see it from my son's facebook page on my computer when it is logged in to facebook in his name. I still upload photos to the album page and they appear on my Timeline but when I click photos, the page comes up blank when I am logged in from my facebook account.
I have asked for help from my ISP as well as another anti malware program that I pay for but no one can figure out what the problem is and they checked my computer, telling me that it is on facebook's end and not my computer.
I would like to request that someone from facebook look into my account and attempt to fix the problem. I have emailed you several times and ask a question on this site only to be asked how much I would pay for help. I do not have the money to pay for something I can not do myself. I do not understand the inner workings of my computer and do not want to chance ruining any other function.
If someone could please help me, I would be eternally grateful. My pictures are precious and priceless to me. They are of my family, friends and community and can never be replaced. I just want them to show up on my photo page like they do on my friend's pages. I know the page still exists and I want it back. I am anxiously awaiting hearing something positive from facebook.
Thank you,
Diane D. Hickelnone 4/24/13 8:44PM -
What are our rights here on facebook, I have tried many times to get in touch with a live person to talk about something and I keep getting told that I need to pay for this help or question I have. I lost my job because some one hacked a account and cut and pasted information they had no right to do. The person is on here and makes it there mission in life to spend many hours on here looking informatin up on others, she is a very mean and vendictive person, she had no right to do what she did, who caan I talk to about this...Anonymous 4/22/13 6:00AM
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Unusally facebook blocked my id when i am try to recover id always ask fill the auto capta, when i fill right, again and again ask same question. and after that facebook ask indentify friend photo but when i am trying to hit this section the this section cant be highlighted........very poor service of facebookkeshave.das18 4/17/13 5:25AM
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Help Available for Facebook , now you can call customer care ESTHelp For Facebook 4/20/13 11:25AM
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Facebook Becomes Bearer of Bad News for Northfield Shoppers Cheers to all of the great work, great customer service and of course, great style! • You will be missed downtown! • Sorry to hear the store is closing. Was one of my favorites!!! Wish you the best, you ladies were always so helpful and very nice ... Three common Facebook mistakes and how to avoid them Remember Facebook is just another way of communicating so handle the situation as if you would handle a customer service response. 3. PURELY ONLINE SYDNROME. Most small-to-medium businesses often think that what goes online remains online. Like Friendship Travel on Facebook today We at Friendship Travel understand how important your singles holidaysare, and we take our role in providing the best customer service and most insightful information as possible very seriously. That is why, along with a dedicated team of advisors ... |
