Search for a Company by Name

Bed, Bath and Beyond Customer Service

User Reviews, Ratings and Comments

Bed, Bath and Beyond customer service is ranked #31 out of the 628 companies that have a CustomerServiceScoreboard.com rating with an overall score of 91.01 out of a possible 200 based upon 58 ratings. This score rates Bed, Bath and Beyond customer service and customer support as Acceptable.

NEGATIVE Comments

37 Negative Comments out of 58 Total Comments is 63.79%.

POSITIVE Comments

21 Positive Comments out of 58 Total Comments is 36.21%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Acceptable Overall Customer Service Rating
  • Submit your comment >>
    • Viewing Bed, Bath and Beyond customer service complaints
    1 - 25 out of 37
    Next >>
  • I purchased a umbrella screen from B B and B. It was ship to me because the west babylon store on long island was out of them. I recived my order on time but when my husband and I put it up and filled the tub ther is a hole in the tube right next to the plastic closer and we noticed the covering over the tube in one spot is not sewn over. My Husband is 73 and he said forget it and tied up the part on the tube past the hole and taped the covering closed. He said it was to much trouble to take it down again. What has happened to this store always had such great stuff never was unhappy.

    Terry 5/18/13 5:07AM
  • Employees at the store were extremely helpful and friendly but when my drapery order finally arrived and hung up, no two panels out of six are the same length, we are talking inches here. One panel is even shorter on one end than the other. Needless to say, I am just too exhausted to take them down, so there they hang. When company comes to the house, I just tell them it's the latest style out of Pakistan via Bed Bath & Beyond. If this is the quality merchandise you're selling, perhaps you should change your supplier, I know I will.

    Anonymous 4/6/13 10:49AM
  • BED BATH AND BEYOND online shipping process is rediculous and way to slow. I placed my order 3 days ago, and it is STILL in the process of transaction. NOT OKAY! My items should be in the process of being shipped to my house already! This is the 3rd and LAST time I will DEAL with them.

    Lacie 3/18/13 12:31PM
  • I am really disappointed in the website. After a week of surfing various websites for redecorating, I fell in love with BBB's products and prices. I went to checkout my order - not a cheap one, and the order was declined three times because I mistakenly typed street instead of St. in my address. So I was locked out and after 3 hours of filling my cart - it emptied completely!!! I tried a fourth time after setting up an account, and my card was then declined. I found out why when I logged onto to check my balance. BBB had posted 4 pending transactions which resulted in my credit card going over the limit. I called in to speak to a rep about it and she took my info. I called back to speak to a manager on advise of my credit card company and my info hadn't even been entered into the system. Will not ever use this site again. Cancelled the order.

    WJ 3/6/13 7:32PM
  • Have purchased 5 items there and had to return all 5 because they were poorly made in China /broke - just no QC in the construction. So the store managers are quick with refund when you show them the made in china label.

    When trying to buy an electric water kettle, they stock only poorly made Chinese junk on the shelves. I asked customer service to please stock the 1 model that of good design and quality, we waited 5 months and they still refuse to stock it.

    ICQ7 3/1/13 11:32AM
  • I am bewildered by a shipping charge on my sheet order. ATL-BBS1364676575 dated 1-24-13.

    We bought a king sized sheet and two fitted x-long sheets. The king sheet was from the shelves. The fitted sheets were not available in the store and had to be ordered but carried a shipping charge of $10.99. Why does the store punish the customer because of incomplete stocking of merchandise? Should I have gone to Target to save $11.00?

    Anonymous 2/6/13 10:16AM
  • I ordered 3 things on a gift card.
    BBB shipped all three separately.
    The last item, a shower curtain rod, did not arrive instead an un-asked-for towel rack arrived with someone esle's return invoice attached. This was after 10 days.
    I have sent 3 separate emails to their customer service dept and no answer. I will NEVER order from BBB again. Their customer service doesn't exist.

    Iosipescu 1/23/13 6:21PM
  • On 12/13 I made an online purchase of an item for my Father's X-mas gift. As of today 12/17 at 5 pm EST the item still has not been shipped and I will probably not receive the item before I leave the state to celebrate the Xmas holiday with relatives. I have spoken with three customer service reps and each one has lied and initially stated that the item was "shipped" but when I asked for the UPS tracking # they could not provide it and stated the order was "in process". What does this mean? Either you have the item to ship me or you don't! Either the package has left your facility or it hasn't. Which one is it? When I asked to cancel my order and have my credit card refunded they said it was impossible because the order was about to be shipped. This is a horrible experience and now I will not have my X-mas gift for my father unless I spend additional money and purchase another one. I will not order online from them ever again.

    SRoyster32 12/17/12 3:42PM
  • My daughter and I shopped today 12-17-12 in Gainesville Florida today. The customer service we received left us upset and unwilling to return to the store. I do admit she has a terrible habit of throwing away receipts, but the unwillingness to give us a refund without it was not only rude, but embarrassing. She showed them her purchase was debitted, not good enough, the cashier blatantly rude, same one we had dealt with for the transaction, they finally did do the refund, but not after an embarrassing scene. I have been a customer service manager for over 20 years, never would I have been so rude, and I do know it takes little effort to pull up a transaction. I know it is a busy time of year, but that is no excuse for being treated poorly. My son is getting married next year and our plans to register with your store will be thought about.

    Merry Christmas, Jackie Allen

    Anonymous 12/16/12 3:48PM
  • Went to use my 20% off coupon (on line). Product was out of stock. I cannot place a future order or get free shipping unless the product shows up in the next 8 days. I will not check back. I cancelled my email and home notifications. What is the point?

    DJ 12/9/12 8:31PM
  • I went to the Glendora Bed Bath and Beyond looking for a specific coffee maker, and I encountered Raquel. I saw she was on her phone texting so I patiently waited. As soon as I got her attention, I asked her my question. She was RUDE, and said she was in the middle of a personal matter that I needed to find someone else to help me. What kind of employee takes the stores time to take care of personal stuff, then acts rude to the customers??? She should not be working there.

    Anonymous 12/6/12 2:32PM
  • I went to the store on Carefree Hwy to purchase a couple of boxes of Keurig Coffee with coupons that had been mailed to me at my home. One was for $5 off purchase over $15 and another coupon for 20% off one item. I went to the counter with two boxes of coffee, each $11 a piece. I was told both coupons couldn't be used at one visit. After I explained to them how the 20% off coupon would make one box approximately $9 and then with the cost of the other box included, the total was well over $15. Now, I know I could have used one, then walked out, came back in, and used the other; however, neither coupon stated another discount coupon couldn't be used in the transaction. I know they were just being difficult because that's their way. No problem. I won't be back with or without coupons.

    Don 11/24/12 12:50PM
  • I was in the Taylor store located on Telegraph and Eureka Roads this morning Oct. 23 at appx. 11am and had to leave because of your loud music. Not only is the music for the younger people but it was so loud my wife and I could not hear each other to discuss the purchase of your comfort countour pillows. You business is to sell products not entertain like a sports bar would do. If you continue to play that ridiculous music so loud that people can't hear each other talk then I will take my business to The Christmas Store next door where selling products is more important than entertaining the young people who work or shop at your store. My e-mail is

    Anonymous 10/23/12 8:58AM
  • Bed Bath and Beyond used to be a really incredible store. It had good customer service, knowledgeable employees, and a decent selection. I am said to say that that store is dead and has been replaced by something unrecognizable from the store I registered my housewarming three years ago. In the last year I have visited the Pensacola Florida BB&B four times and not one time can I say that the service was anything but atrocious. The employees at this store seem to go above and beyond to be rude, I have never seen anything like it before in my life. The last two visits too the store is what has pushed me over the edge and over my former love for this retailer. It all started with an Rowenta Iron that I was purchasing to replace an older iron. I bought the iron and upon getting it home I realized that I had a coupon that I could have applied to the iron. The next day I went back to the store to return and re-buy the iron so I could get the discount. The problem I had was not with the simple act of returning and repurchasing the iron (because the box was unopened and I had my receipt). The problem was the employee's attitude which was almost mean. The woman was as mean as you could possible be and not cause a scene. I left the store feeling like I had done something wrong ( I now realize that the mistake I made was purchasing something at BB&B). A couple of months later I need cleaner for that same Iron and my first stop to look for the cleaner was BB&B because I had purchased the iron from there and figured they would have the product I needed. I went into the store and looked for the product I needed but didn't see it where the irons where displayed. I when to the front counter where the manager was standing and asked if they carried the iron cleaner and if so, could she help me find it? She stood up and whiteout saying anything pointed vaguely in the direction of where the irons are kept and said, " It's over there where the cleaning supplies are". Thats when I informed her that I had just came from that section but did not see the product and asked if she could come find it for me. That is when she told me in a loud voice," Sir, we sale Irons here and they're over there". She hadn't even taken the time to listen to my question, I wasn't looking for the irons, I had asked for Iron cleaner. The worst part is there was maybe three people in the store at the time so this woman had nothing else that should have been more important to do than help the customer! Even if she was busy doing managerial duties, all she had to do was send another employee to the area to help. But wait, there's more. After not buying the cleaner I returned home and called the BB&B customer service line. I sat on hold for 45min before getting a rep who told me I would receive a call back in 5-7 business days. The call never came. Two weeks later I called again and got another rep who has also promised a call back. Apparently BB&B customer service reps can't handle customer service problems and someone from another department that there is no number for has to call you back. If they call back this time for real, I will be informing them that I will never be using a BB&B store again. If you live somewhere that you have an alliterative to that crappy place, use it.

    dmill 9/17/12 2:05PM
  • 195 Los Altos Parkway
    Sparks, NV 89431
    Bed Bath & Beyond store
    Horrible customer service by store managers. Rude, unhelpful and unwilling to do their job.

    notsatisfied 9/11/12 8:39AM
  • I received terrible service during checkout at the Gaithersburg MD store (#089) on September 9, 2012. The clerk was very rude. She snatched the money from my hand and slinged the bag towards me. I bought a couple of items for my aunt, who was just released from the hospital, waiting patiently in the car. I would have left the store without purchasing anything, but I just didn't want to disappoint her. I will never return to Bed Bath and Beyond, again. Very disappointing. the WORST service.

    Mr. Williams 9/10/12 6:59PM
  • I ordered forty dollar "bed set". All that came was a conforter and a tiny pillow case. That is not a bed set. I consider it false advertiseing. Will not order from them again.

    pamela coulter 8/29/12 8:53AM
  • I went in to buy a wedding gift for a friend and everything was going well. When I went to pay I clicked the $40 cash back button. The cashier opened the register and did not
    have 20's or 10's. He called the Manager over and the manager said I cannot make money apper out of thin air, give him whatever you've got. 3 5's , 15 ones and 10 dollars in quarters. I just thought that it was horribly unprofessional and it also put the cashier in an awkward spot. He was just like, are you serious? with the manager. I will no longer visit the bellevue bed bath and beyond.

    cperr 8/16/12 6:34AM
  • I am not impressed with your customer servivce webb site. It is not easy to follow and when I put the order nuber in it did not reconigize the number. I spent at least 20 minutes on hold on the phone to find out it shipped on the 10th of August and should arrive by Friday. I should have been able to do this online with a good webbsite.

    Cat Lady 8/15/12 7:59PM
  • I made an on-line purchase on July 29th....the order wasn't even processed until Aug 2...today is Aug 5 (Sunday).....I paid $10.00 for shipping.....all I ordered were 3 valances for my kitchen.....the company lost 4 days by not starting the order on the purchase date....JC Penney has had on-line orders at my front door in just 3 days!! Sorry BBB, but your service is sub-par!

    annedaniels 8/5/12 7:28AM
  • Store # 168
    7-12-12 453498 52-4195 on receipt
    I brought back a product and the lady said , just go get want you want and we will exchange. So I did and when I got to the register, the lady rang it up said " it will be $129.99. I said, that stuff behind you is what I brought back. She turned in front of me and spoke to a red headed lady standing beside her and said. " it would be nice if they told us it was a exchange' I said to her I'm sorry , I thought the lady that was here before you would have metioned this to you. She was so rude..... I almost told her to just give me my money and would go else where. But instead. I apologised and said " I'm sorry you didn't know that. She never acknowledged it was ok, or she was sorry. I just know if that is the type of employee you hire, you need to find some with nicer customer service actions.

    Upset 7/17/12 9:28AM
  • I was at Eastridge store #1092 purchasing a small number of items. Both cashiers were gift wrapping other customers' purchases at once. Neither bothered to acknowledge me for the 10 or so minutes that it took to complete the gift wrapping. Then one of the cashiers said she was sorry that it took so long. The other cashier said nothing.

    I think it was very insensitive for both of the employees to be engaged in gift wrapping, and that they displayed very poor customer service.

    Anonymous 7/7/12 9:55PM
  • Every time I purchase an Item in this store I need to return it the next day. I have no idea how they package their merchandise; but apparently it is done carelessly. I have already had two incidences and now after my latest return am refusing to ever shop in this store again.

    Anonymous 7/5/12 2:02PM
  • Bed, Bath & Beyond doesn't just answer the phone in a simple, straight-forward manner. Rather, they rob you of mental energy by forcing you to sit through their lengthy tagline.

    When I call I just want to hear "Bed, Bath & Beyond".

    But, instead, I have to endure someone rattling off all this tagline stuff so quickly that I can barely understand what she's saying. It really is a turn-off. So much so that I would avoid calling the place.

    For example, I just called and the woman that answered said "Welcome to Bed, Bath and Beyond, where we specialize in bridal and gift directories. How can I direct your call?"

    For that reason alone I will never purchase a bridal or wedding gift from their place.

    WillyNilly 3/24/12 4:21PM
  • I bought my Mother rugs for her Bathroom placed the order at the store. The store employee put in the wrong color, left me three times to help other customers and was very rushed with me.

    I then get a call from my Mother who informs me the color is wrong and bed bath and beyond tells her she cannot have her money back but has to have a store credit. She had the sales slip from the product and was told NO we do not give cash she was told a check would have to come from Corporate which was not a problem for her, yet again they said it had to be an original sales slip NOT a gift sales slip. (So why have a gift slip if it is NO good)

    I bought a TON of gifts from Bed Bath and Beyond this year for Christmas but never again and I will report this to Better Business Bureau.

    I called Customer Service and was told yes this is there policy and that the employee may not have cared enough to explain this to my Mother.

    Anonymous 12/30/11 1:44PM
  • Submit your comment >>
  • I would like to acknowledge a young man working in the High Tech Rd. Store in Richmond Hill. He went beyond the regular service and I would like to complement his help and wonderful service.
    All I know from his name tag that he is called John and (he is
    Korean) If there were more helpful people like him working for you your stores would be an amazing success.

    Anonymous 5/16/13 5:57AM
  • I wish all companies were as good as this one. It is my go to place for any and all home furnishings. I love their coupons. I can't get enough of them.

    Lynn 4/14/13 3:57PM
  • Had the most amazing customer service experience tonight at your Paradise Valley store. (Tatum/Shea) Associate Katie was unbelievable. Helping me with a return, finding the correct product. Calling around to other stores. Moving merchandise all around just to find a product number. Just terrific. And the most compelling evidence of her superior service? As I was checking out with another associate, I said under my breath and to no one in particular. "Man, she is really something". At which point her co-workers all chimed in, "Isn't she though"? That tells you all you need to know.

    Coffeeman 2/20/13 1:26AM
  • I had the best experience today at Bed, Bath and Beyond at the Crossroads Shopping Center Store in Bellevue, WA. Sales Associate Alexis Speirs was able to help me find a clock radio that fit my needs. Not only did she find it for me, but because it was not in stock, the shipping was free. Now that is SERVICE!!!
    Thanks Alexis and Bed BAth & Beyond!
    jlnag

    Anonymous 12/27/12 4:43PM
  • Customer experience:

    My conversation with 2 companies and how this was managed. Bed Bath & Beyond vs Target.

    Firstly the background, My wife purchased some dinnerware at Bed Bath & Beyond that she had finally found matched her tastes. Later we would find bowls to match the set at Target.com. After a short while we had a dish break split right up the middle when taking out of the dish washer, not too concerned until another then another and then another split right in half. The dishes were “Microwave Safe” and “Dishwasher Safe”. Realizing there was likely an issue we discussed maybe abandoning the pattern she adored, so began the research phase.

    Over the next few weeks and beyond we learned that this set was made of clay and although Microwave safe & dishwasher safe, This does not mean “dishwasher proof”. My limited understanding of this if you put certain dishes in the microwave for more than 2-3 mins they may split. It is somewhat initially counter-intuitive to me but thinner dishes actually do better with heat and as they have fewer air pockets to heat up in the microwave.

    Prior to this I went back to Bed, Bath and Beyond and with barely a conversation they took the dish sets back and we were given a store credit and purchased a different set that according to research is thinner and should be “sturdier”. I should note at this time the dishes were a slightly over a year old. Now we still had the dishes that were ordered from Target.com. However when my wife went back to the store they said they are sorry but have a 90 day return policy. At this point I called to store to confirm this myself and yes they said that is there policy. The woman agreed that my only recourse was to sell these on eBay. She later offered me the corporate customer service where I spoke with a woman named Trixie who confirmed that indeed they could only follow the 90 day policy on these matters.

    It is then I went back to the original supplier and I spoke to a woman named Christina. She let me know since the dishes were under 2 years old they would gladly replace the dishes no charge.
    helpful and agreeable, now the discussion is to see if we can work something out with other products in their line. We discussed the Bed Bath & Beyond vs Target experience and agreed that when one buys a product that has faults not readily aware to the consumer that Bed Bath & Beyond had stepped up where Target clearly had not. In my experience the prices are not that radically different and often with BB&B coupon you can save significantly over the prices at Target.

    Please feel free to share your experiences here as I would love to hear what you have to say on the matter.

    DenDig 9/26/12 6:48PM
  • Love them! ANytime I do have a problem, they fix it immediately...and with a smile!

    teresalmao 8/31/12 3:43AM
  • I want to take this opportunity to commend the customer service of Mr. Quincy Milburn (1045 Alexandria store). Each time I visit the store to shop, I am greeted at the checkout counter by Mr. Milburn with such professionalism. His mannerism is pleasant, he is knowledgeable with store products and he always takes the time to personally interact with me. The 1045 Alexandria store management should recognize Mr. Milburn's oustanding customer service skills.

    Staci 4/18/12 4:42PM
  • I was extremely happy with the service from Chris Rainwater at the La Quinta,Calif. Store. He resolved a problem and made lemon into lemonade.
    The company can be proud to have such a fine person on staff. We will continue to shop and recommend others to shop their.

    Anonymous 3/24/12 7:14PM
  • My daughter is getting married in June 2012. We were at the Bed Bath & Beyond in Schaumburg, Ill. We went back to Bridal Registary. Rosella -- was so helpful. Rosella asked us if we would like help or do it ourself. We said we would love her help. Her knowledge and helpfulness was incredable. Rosella worked with us from start to finish, which was like 5 hrs. Lora in Bedding, was such a help with my daughter. Her knowledge and helpfulness was incredable. What a wonderful--wonderful team of people you have working for your company.

    Anonymous 1/26/12 9:29AM
  • I needed to return a defective timex clock radio and they could not have been more helpful. In two minutes I had my credit card account credited and was on my way. I had the receipt but no box. It did not matter!

    Anonymous 1/22/12 1:06PM
  • We experienced outstanding service at the Cary NC Bed Bath and Beyond. I am determined to use them exclusively for all of my househould small applicances and needs.

    Anonymous 11/26/11 5:17PM
  • I frequently shop at the store on Lancaster Avenue in Radnor PA. The clerks and managers are always friendly and helpful. I think we too often complain about bad service but great service like they have in this store should be noted so the good employees have positive feedback.

    Anonymous 11/16/11 1:54PM
  • I shopped at Store #271 for 6 Chrismas gifts and only 3 were in stock. Missy-Y was extremely helpful in so many ways, among them taking me to the counter and ordering the 3 out of stock gifts for me. She was terrific. Joan B., Harrisburg, PA.

    rbepamema@aol.com 11/6/11 12:32PM
  • I couldn't ask for anything more from this company.
    I bought an air mattress & exchanged it for the same model with the pump attached to the bed itself. No matter what I did, the same result. I explained to the manager & with very little questions or hassle, they were willing to give me an in store credit!
    I got a high dollar, name brand, coffee grinder for a wedding gift & it stopped working after a few years. Because I had it on my registry, they exchanged the item for me. And since they didn't have it available in the store, they had it shipped to me for free!!
    The store in Jackson, MI is so friendly!!
    Just a few examples of why they rock!! They stand by their products!

    1980ladybug 8/31/11 6:39PM
  • This is, with out a doubt, the store with the most helpful employees. I have been in the store in Henderson Nevada several times. I still can't find what I'm looking for but the help has always been there to guide me to where the item I was looking for was located. Besides, the point of sale discounts are very good. I have been able to use a %25 off coupon on almost eberything I have purchased.
    This company has a good business model.... "Make the Customer Happy"
    I am!

    Daytona 7/17/11 7:50AM
  • I would simply like to say how amazing Bed Bath and Beyond is as a company. At least the store that I associate with. They truly make an effort to make the customer happy and have seen employees go way out of the way to do so. A woman once ordered a $400 juicer online and when it arrived she saw that the box had been sitting in the rain. She brought the juicer in and did not even look to see if it was ok or not. Once we opened the package we had to go through more packaging and inside another box was the juicer, and it was completely untouched and in mint condition. The woman still returned it and we ordered a new one and waved the shipping on it. I have seen people come in with appliances that have not been sold in the store for 6 or 7 years that are not even on warranty, and we have given them store credit. Some people may say that we sell crappy products, but if you are unhappy with them in any way just bring them back! We can even look it up on your debit or credit card so you can get your money out back in your account. How many stores actually do that? You can even return clearance items! And we send out coupons all the time, and If your printer is broken then when it is fixed, bring in the coupon and your receipt and we will credit the money back. All employees are taught different classes about products, and when you work at customer service you begin to know what products come back and which don't. We truly do everything we ca to make the customer happy. We may not give out coupons every time you come in the store, but you can use expired ones, and hold onto your receipts. This store is amazing and if you had a bad shopping experience or a customer service experience, it was probably just an off day for somebody. 98% of the time you should have a wonderful experience.

    tebnatic09 6/24/11 8:04PM
  • I VERY RARELY GO OUT OF MY WAY TO PRAISE A COMPANY. THIS I COULD NOT LET PASS. TODAY(4/21/11 ) I WAS SHOPPING AT YOUR BULTER,NJ STORE. EVERYONE WAS SO-SO NICE. IJUST HAD TO COMMENT ON THIS. IN THIS DAY AND AGE WHEN MOST PEOPLE ARE SO RUDE,IT WAS VERY REFRESHING FOR ME. I WILL NOW CONTINUE TO SHOP THERE.
    THANK YOU
    CHARLOTTE VAN ALSTYNE
    850 MACOPIN ROAD
    WEST MILFORD,NJ 07480
    vikingchar22@aol.com

    vikingchar22 4/21/11 3:17PM
  • I went into the Bed Bath and Beyond store in Mission Valley, CA expecting the worst. I had bought a Bionaire fan that broke after 40 days of purchasing it. To my surprise, the return was very easy and the cashier was very pleasant even though the line for returns was 20 people long. My only suggestion would be to have at least 3 cashiers for returns if the line is that long.

    tee 3/24/11 8:57AM
  • This is to compliment one of the Managers at the 719nw12street Gresham,Or. 97230 store- a Mr. Chris McCann. My wife had back surgery the day before I went to the store and I was looking for some very soft towel's to wash my wifes incission.Chris took me right to the towel section and recommended just the right towel. My wife is thrilled with them. Chris then wished my wife a speedy recovery.

    On a different matter I wanted to buy File cabinet but I also have a bad back and could'nt assemble it. Chris said he would and did assemble it and took it out to the car for me.
    This is far beyond normal customer service and Chris should be complemented as one BBAB"S great managers
    John Egan-503-256-4617

    Anonymous 2/16/11 4:18PM
  • I had a great service at the jacksonville,nc store. The representative (Lastarr) really helped me with my purchase. I had been everywhere looking for a shower wrap and with no luck, couldn't find one. She let me know that they where out of stock but she went the extra step with ordering one for me.

    Terrencem 4/25/10 6:11PM
  • LOVE this store! Has what I need and wonderful quality and lots to choose from. Employees are friendly and very helpful! Some of the products they sell are a bit out of my budget range but as they say "you get what you pay for" and I would rather spend that little bit more than have to buy the same thing 2 or 3 times because of it's poor quality.

    froggie 4/23/10 12:44PM
  • Submit your comment >>
  • I am an employer at the Bed Bath And Beyond in Iselin New Jersey Route One South. They work us like "DOGS" and not only that they have started a practice if you work 5 hours you are required to take a mandatory lunch break for 30 mins. Whereas, it is stated 6 hours or more. We have a new store manager Jacki and our District Manager Pat and these two women are so unfair and our store is not what it used to be----so if you want and really need a job---please know that if you work in this store---you will work for very little pay-----

    jaime 8/14/12 3:01PM

  • I have worked for this company going on three years. It is an allright company. They expect 100+ from us and give us back way less. The raises suck! You clean the restrooms and expect to have them shine. They treat you like poop sometimes. I enjoy learning new things, however they expect you to role play. I don't think you should be expected to do that, you should be given the option too. They now have a new policy where at night time one employee leaves the building goes to the car and then alerts eveyone it is safe outside! That is BS especially when it is only girls on that night and the parking lot is filled with weirdos! I stay here because they work well with me and my schedule. That's it.

    Anonymous 8/23/11 9:50AM

  • I have worked for the company for around 5 years at 2 different locations. The company is very good about allowing me to transfer back and forth and work around my busy schedule. The store management is extremely nice and most of the district staff is interested in your personal growth. The only bad side is that pay raises are not the greatest. I'm sure a large part of this is due to the economy, but it is still a negative aspect...Otherwise I have no grips about the company..it is an awesome place to work...

    shiai 11/11/10 1:48AM



  Share With Others  
  Awards  

We are proud to recognize the companies providing the best customer service each year within their industry.

  Company Replies  
Authorized representatives of Bed, Bath and Beyond can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

  Contact Information  
General Customer Service
800-462-3966
Bed, Bath and Beyond customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Complete Bed, Bath and Beyond customer service phone numbers and contact information at ContactHelp.com
  Corporate Office  
Locate the Bed, Bath and Beyond corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Bed, Bath and Beyond corporate office headquarters information at CorproateOfficeOwl.com
  Hours of Operation  
Find Bed, Bath and Beyond hours of operation for locations near you!. You can also find Bed, Bath and Beyond location phone numbers, driving directions and maps.

Bed, Bath and Beyond hours of operation at HoursOfOperation.biz
  Get Help Online  
Get immediate support for your Bed, Bath and Beyond questions from HelpOwl.com.

Receive immediate support for Bed, Bath and Beyond at HelpOwl.com
  Reviews & Ratings  
View thousands of Bed, Bath and Beyond user reviews and customer ratings available at ReviewOwl.com.

Bed, Bath and Beyond reviews and ratings at ReviewOwl.com
  Company News  
Pittsfield Woman Charged with Theft at Bed Bath and Beyond
The store manager alleged that the women entered the store, took a bunch of applications, and then went to customer service for a return. One of the women allegedly attempted to make a return but didn't have a receipt. However, she allegedly claimed ...
Government Says Bed Bath and Beyond Tissue Holder Contains Low Levels of Radiation
Customers who have purchased this product should bring it to their nearest Bed Bath & Beyond store for a full refund. If any customer has a question, they are encouraged to call Bed Bath and Beyond customer service at 1.800.462.3966.