Posted by Anonymous
I was really excited about the products that they offer.
My complaint is their lack of customer service after they get your money. I had a mix up with one of their vendors. I contacted ShopNBC and will they said was contact the vendor. The vendor is not responding after multiple email attempts. They have no phone number to call and ShopNBC is waging their hands of it. Saying not their problem.
For this reason I won't be shopping with them. The true test of a company is not how they take your money it's how they treat after they get your money.