NVIDIA
Customer Service Ratings and Comments
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I downloaded a NVIDIA product that does not work for me. I have made several attempts to get help.
I cannot remember a more customer unfriendly experience. I have not been able to get help yet and have not been able to use the product I downloaded.
You were on the Microsoft list, I chose you because I use your graphic cards. I did not expect such run around. I should have chosen another company.Anonymous 1/29/10 12:29PM
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Unlike most other hardware component manufacturers, NVIDIA has a policy of denying
the general public access to basic technical information about their products, mainly media communications processors (MCP's) and graphics chipsets, refusing to make available datasheets and other related documents.
http://www.boycott-nvidia.org
Pedro-NF 12/26/09 8:57PM
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I just bought a NVIDIA Geforce 9800 GT X16 PCI Express Graphics Card and call 1-866-234-3499 for technical support. The four times that I call for technical support their technicians were very rude and very arrogant and they inform me that I had to call my computer company to resolve a GeForce issue and when I inform one of their technician that I would like to speak to their superior he inform me that I had not right to speak to his superior. Please, be inform that I have my own company and I would never have hire this type of employee that NVIDIA Geforce have for their technical support. Please, make a complaint to NVIDIA Geforce perhaps they can make a change?
ComputerMAN1 10/2/09 8:54AM
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Very difficult to understand
DonAtHome 8/5/09 5:53PM
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How hopeless is the consumer support.My nvdia graphic just blewed up and i dont where to get technical support in Delhi,India.Hopeless site,keeps redirecting to same information page.
freaked 7/28/09 9:27AM
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This is the worst tech support that I've ever seen. On top of that I pressed 4 to get to tech support with the number provide and it said to leave a message..
MAD 7/19/09 4:12PM
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This site and customer service is a complete joke! How in the heck can they sell a product but then offer no updates for it. I have a Mac and these fools are having me contact Apple for my NVIDIA graphics card update. These phone numbers that just connect you with whoever in India is ridiculous!
Pissed Off 6/24/09 8:54AM
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Tech support are not very knowledgeable unless you get to the higher up people on the tech support chain.
Neckername 5/23/09 8:54AM
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Their tech support was useless. Tried to call on Sunday and the phone messagin system didn't even work. nVidia doesn't know how to do anything right.
Anonymous 5/10/09 5:36AM
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Well, I can't get tech support. I tried every combination. No luck.
I think my video card went bad and I have only had it six weeks.
In my 20 years of using computers, I have never had a video card go bad. (Nor do I play high tech games)
Am so frustrated over the lack of Tech support. (Nvida mother board has support)
mclean811 2/22/09 10:00PM
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My video card just blew. I cannot get tech support.
Very disappoited in their customer service.barbara 2/22/09 9:54PM
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Excellent Support. Just a slight language barrier.
Anonymous 8/6/09 5:56AM
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Immediately talked to a representative, thank you for the number.
loler 4/15/09 10:15AM
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Excellent Contact Number!
Thank you!
Nvidia was very gracious and good about providing the support as well.Anonymous 3/2/09 12:31PM
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Simply put, this number works perfectly. Do NOT be discouraged when you hear that the regular business hours do not include the weekend, remain on the line and you will be directed to tech support immediately with no wait.
numberman 2/22/09 4:50PM
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it works just fine. no wait at all to talk to live person.
jlp187 2/19/09 11:01AM
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Tech support on a Sunday afternoon!! It was awsome, never thought that I would be able to get through to a tech support guy, but I did!
Anonymous 1/4/09 2:17PM
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Contact number worked! I was immediately referred to tech support where I encountered no hold and no delays. First step - new driver and video card test being sent via email. Very courteous, very professional, understandable despite heavy accent. Took longer to find this phone number than to discuss issue. Thanks and Good Luck to you too!
pcrider_nva 11/4/08 12:22PM
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Called the referenced number on a late sat afternoon and initial message indicated that company hours were 8-6 m-f, and asked if i would like to leavea a message, but as message continued i was asked if i wanted to speak to tech support. i indicated yes and was immediately put in touch with a teck rep.
Anonymous 9/13/08 1:40PM
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Technical Support 408-486-2000 Complete NVIDIA customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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