Posted by sunshin
My kids and I went to baskin Robbins in Little River, SC today and the guy that took our order at the drive thru was having trouble remembering what I had ordered. He repeated it back wrong 3 times. So once he got it right I drove up to window. He brought me the wrong ice cream and wrong cone and I told him we had ordered the choc ice cream on cake cone so he went back and got 2 cake cones and just slammed them into the correct cones and the ice cream was hanging off the side and about to fall out so when he came back to window I said I am not buying these because the ice cream is literally about to fall out. He got really upset and so I told him I wasn't paying for those so I paid for the smoothie and then he just threw those away and told my kids that they needed a new mother!!!!! Yes he was very rude I asked for manager and he said he was manager. His name tag said "shift leader" he slammed the window. I have called asking for district manager but no one has called me back. I will never go back to this place. I will call the store manager in the morning. My kids and I go to this place at least 2 times a week. They have lost my business!!!!!